Micky Culey
Evergreen,CO
Summary
Dependable self-motivator who exercises independent judgment and sound decision-making. Team worker, high customer care and customer service, friendly and very easy to get along with.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Server/Bartender
5280 Burger Bar/Guapo Taco
Denver, CO
10.2020 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/Bartender/Caterer
On the Border Mexican Grill and Cantina
Highlands Ranch, CO
03.2017 - 04.2019
- Greet guests, serve tables, bar tend, take and process to go orders, and cater
- Team worker and always willing to help in any area and any co-worker
- Very successful in guest satisfaction and service.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Administrative Assistant
Case 12 Logistics
Denver, CO
09.2017 - 03.2018
- Process pick tickets for wine distribution warehouse, process bill of ladings, process truck paperwork and send out delivery error notifications to tenants
- Input new items, purchase orders, customer information
- Process onboarding paperwork for new hires, process payroll, order supplies, handle workers compensations claims, scan and upload truck and receiving paperwork.
Owner
Monogramming Plus Silkscreen, Inc
Highlands Ranch, CO
11.2002 - 09.2017
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
- Stocked and restocked inventory when shipments were received
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
- Determined staff promotions and demotions, and terminated employees when necessary
- Fulfilled customer shipping needs using UPS and USPS methods
- Completed weekly schedules according to payroll policies
- Maintained daily record of all transactions
- Computed sales prices, total purchases and processed payments
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Helped customers select products that best fit their personal needs
- Kept the showroom clean and maintained neat, orderly product displays.
Judges Clerk
State of Wyoming Circuit Court
Gillette, WY
08.2000 - 06.2005
- Received and disbursed all incoming mail
- Processed summonses, subpoenas and complaints
- Set court dates for attorneys and small claims plaintiffs
- Filed summonses and complaints, processed default judgments, issued garnishments and executions
- Received and disbursed payments on dockets
- Filed paperwork, worked with process servers
- Answered phones and worked with clients in person
- Data entry
- Went into court with judge and processed court documents.
Education
High School Diploma -
Powder River County High School
Broadus, MT 08.1990 - 05.1994
No Degree - General
Black Hills State University
Spearfish, SDSkills
- Restaurant Server (2 years)
- Warehouse Distribution Experience
- Bartending
- Catering
- Adobe Illustrator
- Microsoft Office
- POS
- Customer Service (10 years)
- Typing (10 years)
- Computer Literacy (10 years)
- Data Entry (10 years)
- Excel (8 years)
- Microsoft Outlook (4 years)
- Microsoft Word (10 years)
- Organizational Skills (10 years)
- Office Experience (10 years)
- QuickBooks (10 years)
- Retail Management (10 years)
- Time Management (10 years)
- Payroll (10 years)
- Screen Printing
- Merchandising
- Administrative Experience
- Office Management
- Guest Engagement
- Order Management
- Beverage Preparation
- High-volume dining
- Order Accuracy
- Item promotion
- Relationship Management
- Exceptional customer service
- Menu knowledge
- Positive and professional
- POS operation
- Suggestive Selling
- Sales Techniques
- Cash Handling
- Liquor, wine, and food service
- Strong Work Ethic
Timeline
Server/Bartender
5280 Burger Bar/Guapo Taco
10.2020 - 04.2024
Administrative Assistant
Case 12 Logistics
09.2017 - 03.2018
Server/Bartender/Caterer
On the Border Mexican Grill and Cantina
03.2017 - 04.2019
Owner
Monogramming Plus Silkscreen, Inc
11.2002 - 09.2017
Judges Clerk
State of Wyoming Circuit Court
08.2000 - 06.2005
High School Diploma -
Powder River County High School
08.1990 - 05.1994
No Degree - General
Black Hills State University
Employer
On the Border Mexican Grill and Cantina
Personal Information
Title: Server/Bartender/Caterer
References
References available upon request.
Employer
On the Border Mexican Grill and Cantina
Personal Information
Title: Server/Bartender/Caterer
References
References available upon request.
Similar Profiles
Ashli GriswoldAshli Griswold
Marketing & Event Director at Burger Bar & Guapo TacoMarketing & Event Director at Burger Bar & Guapo Taco
Ashley MarsAshley Mars
Server at 5280 Burger BarServer at 5280 Burger Bar
John DorringtonJohn Dorrington
Cook at Fahmi's Burger And Taco And Pizza Food TrucksCook at Fahmi's Burger And Taco And Pizza Food Trucks