MicQuetta Franklin
Washington,D.C
Summary
Dynamic Bar Manager with extensive experience at Krab King Restaurant, excelling in inventory management and staff training. Proven track record in creating innovative drink menus and enhancing customer experiences. Skilled in budget management and vendor relations, ensuring efficient operations and memorable events. Passionate about mixology and committed to delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Bar Manager/ Head Bartender
Krab king Restaurant
Upper Marlboro, MD
02.2023 - 04.2025
- Maintains inventory
- Creates drink and food menus.
- Determines employees’ schedules.
- Ensures bar is well-stocked and clean.
- Maintains budget and monitors costs.
- Maintains drink recipe documentation.
- Oversees planning for special events.
- Appropriately delegates tasks to staff.
- Selects and purchases liquor and other supplies.
- Oversees staff, including bartenders and barbacks
- Hires, trains, promotes, and, when necessary, disciplines or fires staff.
- Initiates and maintains vendor relationships.
- Uses point-of-sale tracking technology and bar and restaurant management platforms.
- Provides a pleasant drinking experience to customers.
- Serves drinks while maintaining a clean and sanitary bar area.
- Attends to the detail and presentation of each order.
- Prepares and maintains ingredients by following recipes.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
- Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
- Ensures smooth operation of bar services
- Completes cleaning according to daily and weekly schedules, including dishwashing as needed.
- Assists with orienting new employees to their work area.
- Listens to customer complaints and suggestions and resolves complaints.
- Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area
Traveling Bartender
Liquid Lounge Mobile Bartending
D.M.V Area
05.2020 - 01.2023
- Traveling throughout the DMV area providing mobile services for private events (weddings, birthday parties, Baby showers, corporate events)
- Bar setups and drink displays
- Creating special cocktails for clients
- Plan and present bar menu
- Mix ingredients to prepare cocktails
- Bartending events with up to 500 guests
- Custom cocktails and custom drink displays
Bartender
Twelve Twelve Lounge
Washington, D.C
02.2017 - 05.2020
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
- Planning drink menus and informing customers about new beverages and specials.
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
- Checking identification to ensure customers are the legal age to purchase alcohol.
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
- Adhering to all food safety and quality regulations.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
- Developing new cocktail recipes.
Education
High School Diploma -
Suitland Senior High School
District Heights, MD06-2008
Skills
- Inventory management
- Menu creation
- Staff scheduling
- Budget management
- Vendor relations
- Point-of-sale systems
- Employee training
- Customer service
- Mixology techniques
- Cocktail presentation
- Managing deliveries
- Bar management
- Staff training
Timeline
Bar Manager/ Head Bartender
Krab king Restaurant
02.2023 - 04.2025
Traveling Bartender
Liquid Lounge Mobile Bartending
05.2020 - 01.2023
Bartender
Twelve Twelve Lounge
02.2017 - 05.2020
High School Diploma -
Suitland Senior High School
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