Midori (Atlas) Devargas
Novi,MI
Summary
Dynamic professional with extensive experience in customer service roles, including as a Front Office Receptionist with a counseling service. Proven ability to enhance client satisfaction through exceptional telephone skills and effective appointment scheduling. Achieved consistent sales targets as a Sales Associate by building strong customer relationships and leveraging POS efficiency. Maintained the tidiness and professional level of cleanliness at all jobs.
Overview
2026
2026
years of professional experience
Work History
Front Office Receptionist
A Devine Balance Counseling
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Server
Vince’s Pasta and Pizza
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Associate
Lovers Lane
Novi, MI
01.2025 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Gorman Learning Center
Lancaster, CA06.2018
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- POS efficiency
- Maintaining and exceeding monthly sales goals
Timeline
Sales Associate
Lovers Lane
01.2025 - 03.2025
Front Office Receptionist
A Devine Balance Counseling
Server
Vince’s Pasta and Pizza
High School Diploma -
Gorman Learning Center