Miesha Dixon
Surprise,AZ
Summary
Dynamic customer relations professional with 10 years in technology, adapt at enhancing store operations and training teams. Proven success in processing and pricing at Goodwill Industries, while excelling in data entry and phone etiquette. Skilled in upselling strategies, ensuring customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Retail Processor
Goodwill Industries Of Houston
Surprise, AZ
08.2024 - 05.2025
Processed Linen items, priced the items and put them out for sale. Also trained other Linen processors.
Customer Service Representative
Valor Global
Phoenix, AZ
10.2018 - 04.2024
Customer Service and technology support for Disney/HULU. Trained future employees,
Customer Relations Manager
EGS
Phoenix, AZ
03.2016 - 09.2018
Customer Service and technology support for Geek Squad. Made payment arrangements, inbound/outbound calling, also made appointments and trained future employees.
Customer Service Representative
Target
Surprise, AZ
09.2015 - 01.2016
Worked seasonal as a cashier and stocker for Target.
Education
Business Office Administration - Business
Summit Career College
Colton, CA04.1999
Skills
- Workplace safety
- Store operations
- Supply chain coordination
- Type in 40 WPM
Upselling strategies
- Phone etiquette
- 10 years in Technology
- Data Entry experience
- Word and Excel
Timeline
Retail Processor
Goodwill Industries Of Houston
08.2024 - 05.2025
Customer Service Representative
Valor Global
10.2018 - 04.2024
Customer Relations Manager
EGS
03.2016 - 09.2018
Customer Service Representative
Target
09.2015 - 01.2016
Business Office Administration - Business
Summit Career College