Miesha Hart
Odenville
Summary
Proven leader in retail operations with expertise in team management and customer service. Committed to enhancing customer experiences and optimizing inventory management to ensure product availability and operational efficiency.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Odenville
11.2025 - Current
- Supervised daily store operations and staff activities to maintain operational flow.
- Resolved customer inquiries and issues promptly to enhance customer loyalty.
- Managed inventory levels and organized stock replenishment processes to ensure product availability.
- Ensured compliance with company policies and safety regulations to maintain a secure environment.
- Oversaw daily cash handling procedures, reconciling discrepancies promptly.
Certified Medical Assistant
UAB
Birmingham
06.2013 - 11.2025
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records with electronic health record systems to ensure accurate and accessible patient information.
- Educated patients on treatment plans and medication instructions.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow and enhance patient access to care.
- Performed routine laboratory tests and recorded results accurately.
- Supported billing processes by verifying insurance information and coding claims.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Communicated effectively with patients to address concerns and answer questions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Coordinated patient appointments to ensure optimal clinic scheduling for patients via phone and in person.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Participated in team meetings to identify workflow improvements and enhance patient care outcomes.
Education
Associate of Science -
Virgina College
Birmingham, AL03-2013
Skills
- Inventory management
- Retail operations
- Team leadership
- Financial reporting
- Team leadership
- Customer service
- Team leadership
Timeline
Assistant Store Manager
Family Dollar
11.2025 - Current
Certified Medical Assistant
UAB
06.2013 - 11.2025
Associate of Science -
Virgina College