Migdalia Roman
Orange City,FL
Summary
Accomplished in elevating patient care standards at Bonnie & Colleens Care LLC, I excel in vital signs monitoring and embody compassion. Proven track record in enhancing patient satisfaction and operational efficiency by implementing effective strategies. Adept at fostering strong relationships, both as a reliable team player and through superior customer service, contributing to significant improvements in care and service delivery. I also have a plethora of sales management experience as I was a passionate leader for years.
Overview
15
15
years of professional experience
Work History
CNA
Bonnie & Colleens Care LLC
Port Orange, FL
01.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Assistant General Manager, Corporate Services
Lindenlea Assisted Living
DeLand, FL
01.2019 - 01.2022
- Proactively managed risks by evaluating potential issues and implementing effective mitigation strategies.
- Developed strong relationships with vendors, ensuring timely delivery of products and services at competitive prices.
- Managed budgets and financial reporting for the department, maintaining fiscal responsibility and accountability.
- Streamlined office operations by implementing efficient processes, leading to increased productivity and reduced costs.
Private Caregiver
Sanfoni Genzyme Oncology
Debary, Florida
01.2016 - 01.2019
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Sales Manager
Hobby Lobby
Orange City, FL
01.2014 - 01.2016
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
Micheals
Sanford, FL
01.2012 - 01.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Associate
Micheals
Sanford, FL
01.2010 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Kerman High School
Kerman, CA05.1999
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Basic Life Support
- Maintaining confidentiality
- Complex Problem-Solving
- Reliable team player
- HIPAA Compliance
Languages
Spanish
Full Professional
Timeline
CNA
Bonnie & Colleens Care LLC
01.2022 - Current
Assistant General Manager, Corporate Services
Lindenlea Assisted Living
01.2019 - 01.2022
Private Caregiver
Sanfoni Genzyme Oncology
01.2016 - 01.2019
Sales Manager
Hobby Lobby
01.2014 - 01.2016
Sales Manager
Micheals
01.2012 - 01.2014
Sales Associate
Micheals
01.2010 - 01.2012
High School Diploma -
Kerman High School