Migiel Bissoon
Dorchester,MA
Summary
I'm an enthusiastic high school graduate with a strong work ethic and a desire to kickstart a promising career. im very eager to apply my foundational skills and am also open to learning new ones.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
School Of The Nations
09.2018 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
School of The Nations
Guyana 07.2023
Skills
- Call Management
- Data Entry
- Scheduling
- Communication skill
- Basic computer proficiency
- Team player
- Strong work ethic
- Time management
- Dedicated
- Punctuality
Certification
Logistics and transportation certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Representative
School Of The Nations
09.2018 - 07.2023
High School Diploma -
School of The Nations
Logistics and transportation certification
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