Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Miguel Abarca

Herndon,VA

Summary

Accomplished Assistant Manager with a proven track record at Hugo Boss, enhancing customer satisfaction and streamlining operations for efficiency. Expert in staff management and bilingual communication, I've significantly improved sales through strategic merchandising. My leadership fosters team motivation and development, driving results beyond expectations.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Hugo Boss
03.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.

Retail Associate Manager

Sprint by T-mobile
10.2017 - 01.2023
  • Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
  • Increased sales through effective upselling techniques and in-depth product knowledge.
  • Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.

Cashier

Home Depot
03.2017 - 08.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Herndon High School
Herndon, VA

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Staff Management
  • Bilingual Spanish and English

Timeline

Assistant Manager

Hugo Boss
03.2023 - Current

Retail Associate Manager

Sprint by T-mobile
10.2017 - 01.2023

Cashier

Home Depot
03.2017 - 08.2017

High School Diploma -

Herndon High School

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Miguel Abarca