Miguel A. Martinez
Maricopa,AZ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Online Grocery Shopping
Walmart Inc
01.2020 - 10.2025
- Accurately picked items for online orders using a handheld device, ensuring quality and freshness.
- Packed items carefully to prevent damage and ensure a pleasant unboxing experience for customers.
- Monitored inventory and notified the supervisor about stock-outs or other issues.
- Reviewed and executed customer substitution preferences when specific items were not available.
- Loaded orders into customer vehicles, offering excellent customer service.
- Confirmed identification and orders before releasing goods to customers.
Activation Specialist
Nuvei
01.2022 - 01.2024
- Installed and maintained hardware, operating systems and software programs.
- Troubleshot and solved hardware, software and connectivity issues.
- Educated end-users about new systems.
- Made recommendations to clients and management as needed.
- Assisted Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups.
- Communicated with clients to diagnose technical issues.
- Provided step-by-step instructions to fix technological issues.
- Provided backup solutions whenever necessary.
- Provided training sessions for new hardware or software products.
- Accessed instruction manuals to help users utilize their software or hardware properly.
- Kept detailed logs of client problems, solutions, and customer satisfaction.
Assistant Manager
Johnny Rockets
01.2005 - 01.2012
- Recruited, hired, and trained staff.
- Managed costs and maintained financial records.
- Ensured compliance with health and safety regulations.
- Worked with kitchen staff and Servers to ensure smooth operation of the business.
- Monitored budget and ensured customer satisfaction.
Education
High School Diploma -
Penn foster University
08.2023
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Activation Specialist
Nuvei
01.2022 - 01.2024
Online Grocery Shopping
Walmart Inc
01.2020 - 10.2025
Assistant Manager
Johnny Rockets
01.2005 - 01.2012
High School Diploma -
Penn foster University