Miguel Arzola
Donna,TX
Summary
Proven Security Officer with a track record of enhancing safety and security at Gardaworld. Skilled in CCTV surveillance and conflict de-escalation, effectively reduced security incidents by 30%. Demonstrates exceptional report writing and incident reporting, ensuring comprehensive coverage and quick response to emergency situations.
Overview
5
5
years of professional experience
Work History
Security Officer
Gardaworld
3300 N Sam Houston Pkwy E, Houston, TX 77032
05.2021 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Deployed Resources
5X42+7Q9, Donna, TX 78537
03.2020 - 08.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Strategic Security Corp.
Cantu Trail Rd, Donna, TX 78537
01.2019 - 01.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
3D Academy
2110 E Hester Ave, Donna, TX 7853711.2016
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Patrol operations
- Conflict de-escalation
- FLUENT IN LANGUAGE
- Visitor tracking
- Traffic Control
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Gardaworld
05.2021 - 12.2023
Security Officer
Deployed Resources
03.2020 - 08.2020
Security Officer
Strategic Security Corp.
01.2019 - 01.2020
3D Academy