Miguel Bahena
Lake Forest,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Pet Hotel Associate/ Pet Trainer
PetSmart
07.2024 - Current
- Responsible for safe dog play in a group and individual setting
- Animal restraint
- Managing group classes and ensuring safety for dogs and dog parents
- Teaching new behaviors/skills for dogs and dog parents
- Promote dog training throughout the store and build relationships with customers
- Cleaning dog kennels and feedings
Crew Member
Pet Supply Warehouse
05.2024 - Current
- Assist customers in selecting optimal pet diets, enhancing their pets' health and well-being
- Manage inventory and stock shelves, ensuring product availability and organization
- Guide clients through the warehouse, improving their shopping experience
- Deliver exceptional customer service, fostering client satisfaction and loyalty
Sales and Marketing Manager
La Fitness - Fitness International
11.2021 - 04.2024
- Managed daily operations of sales department, including supervision of staff members
- Developed marketing campaigns to promote health and fitness as well as increase membership base and revenue streams
- Oversaw hiring process for new employees including conducting interviews
- Supervised staff during peak hours to ensure customer satisfaction was met
- Coached, developed and motivated team to achieve revenue goals
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support and assistance whenever it was needed
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
- Managed sales promotions and marketing strategies on major social media sites.
Digital Make Line Expert
Chipotle Mexican Grill
03.2021 - 11.2021
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing
- Trained new employees on job duties and safe operation of kitchen equipment
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards
McDonalds Crew Member
McDonald's
10.2020 - 03.2021
- Prioritized and organized tasks to efficiently accomplish service goals
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Operated grills, deep fryers and griddles safely to avoid accidents or injury
Education
High School Diploma -
El Toro High School
06.2021
Skills
- Animal care expertise
- Decision-making
- Sales and marketing
- Animal behavior
- Communication
- Teamwork and collaboration
- Customer service
- Honest and dependable
- Reliability
- Active listening
- Adaptability and flexibility
- Relationship with staff and client building
Timeline
Pet Hotel Associate/ Pet Trainer
PetSmart
07.2024 - Current
Crew Member
Pet Supply Warehouse
05.2024 - Current
Sales and Marketing Manager
La Fitness - Fitness International
11.2021 - 04.2024
Digital Make Line Expert
Chipotle Mexican Grill
03.2021 - 11.2021
McDonalds Crew Member
McDonald's
10.2020 - 03.2021
High School Diploma -
El Toro High School
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