Miguel Berrios
North Providence
Summary
Dynamic Laborer and team leader. Enhancing efficiency and customer satisfaction between any occupation. Skilled in customer service, inventory management, and problem solving. I implemented workflow improvements that improved efficiency and fostered collaboration. Committed to maintaining high standards of food quality and safety in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Santoro's Pizza
07.2023 - Current
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Mentored team members on best practices for efficient order preparation and delivery.
- Implemented workflow improvements that enhanced kitchen efficiency and reduced wait times.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Resolved customer complaints promptly, maintaining a positive dining experience.
Warehouse Forklift Operator
A Duie. Pyle
07.2024 - 03.2025
- Operated forklifts to load and unload freight efficiently, adhering to safety protocols.
- Conducted inventory checks to maintain accurate stock levels and reduce discrepancies.
- Collaborated with team members to streamline warehouse operations and improve workflow efficiency.
- Ensured compliance with all safety regulations, contributing to a safe working environment.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
No Degree - Social Work
Rhode Island College
Providence, RI05-2029
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- People management
- Staff training
- Customer service
- Cleaning and organization
- Food handling
- Multitasking and organization
- Kitchen organization
- Safety awareness
- General laborer
Certification
- Certified Forklift operator, A Duie. Pyle - 07/29/24 - 03/24/25
Timeline
Warehouse Forklift Operator
A Duie. Pyle
07.2024 - 03.2025
Team Leader
Santoro's Pizza
07.2023 - Current
No Degree - Social Work
Rhode Island College