Billing Specialist
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Acted as the main point of contact for patients, clarifying questions about co-payments, deductibles, and account statements.
- Maintained the confidentiality of health records in accordance with institutional policies. Experienced in managing employee and community outreach programs, and dedicated to working towards the mission of a company. A passion for detail oriented and creative writing, and the ability to adapt content messages for multiple audiences across multiple platforms.