Summary
Work History
Education
Skills
Languages
Timeline
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Miguel Castro

Miguel Castro

Provo,UT

Summary

Detail-oriented and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Highly goal-oriented individual experienced in greeting high-volume customers and recommending merchandise based on individual requirements. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Maintenance Porter

AXIS
02.2023 - 03.2024
  • Performed cleaning and maintenance duties as directed.
  • Completed sweeping, mopping, and window-cleaning.
  • Communicated with coworkers and managers about completed duties.
  • Stored supplies safely and securely to prevent theft and damage.
  • Cleaned and organized building areas as required.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Sales Associate

Sam's Club
10.2021 - 05.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Spencers
04.2021 - 10.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Unloader

Lowes
01.2021 - 04.2021
  • Loaded packages onto pallets and into staging areas as directed.
  • Handled packages with care while transporting from truck to loading dock.
  • Assisted other team members in navigating large loads.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Unloaded packages with care and placed in proper staging area.
  • Adhered to company safety protocols and complied with OSHA standards.

Maintenance

Best Western
04.2020 - 08.2020
  • Followed routine maintenance checklist.
  • Properly planned processes and assignments after studying schematic diagrams.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Education

Bachelor of Science - Finance

UVU
Orem, UT
03.2028

Highschool Diploma -

Timpview High School
Provo, UT
05.2021

Skills

  • Strong Multitasking Skills
  • Thrive Under Pressure
  • Excel in Team Environments
  • Work Diligently
  • Sales Development
  • Customer Service
  • Safety Protocols
  • Business Development

Languages

English
Spanish

Timeline

Maintenance Porter

AXIS
02.2023 - 03.2024

Sales Associate

Sam's Club
10.2021 - 05.2022

Sales Associate

Spencers
04.2021 - 10.2021

Unloader

Lowes
01.2021 - 04.2021

Maintenance

Best Western
04.2020 - 08.2020

Bachelor of Science - Finance

UVU

Highschool Diploma -

Timpview High School

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Miguel Castro