Summary
Overview
Work History
Education
Languages
Timeline
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Miguel Cedeno

Hollywood,FL

Summary

Results-driven Manager with a progressive background in retail and live entertainment environments. Creative event organizer with success in planning and executing small to large events from start to finish while maintaining highest levels of guest satisfaction. Natural leader with exceptional skills in interpersonal communication in creating a high-quality production environment.

Overview

11
11
years of professional experience

Work History

Store Manager

PetSupermarket
07.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Audio Engineer

Everlast Productions
05.2022 - 04.2023
  • Set up, maintained, and operated audio recording equipment and performed troubleshooting and audio system breakdown for various events.
  • Created and maintained sound libraries and set up ambient sound microphones for crowd and cage.
  • Collaborated with producers and performers to determine and achieve desired sound for productions.

Entertainment Host

C&i Studios
04.2022 - 01.2023
  • Maintained high vibrating energy and enthusiasm in fast-paced environment.
  • Established relationship with guests by providing entertainment and/or information of interest consistent with format, genre, and targeted demographic audience.
  • Performed news, talk, music, comedic or other format shows or program for live shows and events.
  • Interviewed guests, moderated debates, hosted live events.

Event Coordinator

Intercostal Entertainment
04.2022 - 12.2022
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Organized, coordinated and deployed entertainment events while focusing on delivering superior guest satisfaction.
  • Coordinated photographers, videographers, musicians, and participants during rehearsals main events.

Multi-Unit Manager

Johnston & Murphy
04.2013 - 04.2022
  • Managed high end menswear retail stores across several locations in South Florida.
  • Increased revenue to new levels from $1.1 million to $3.2 million in one year.
  • Remodeled several locations and provided on site training to countless associates across the country.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Education

High School Diploma -

American Senior High School Adult Education
Hialeah, FL

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Store Manager

PetSupermarket
07.2023 - Current

Audio Engineer

Everlast Productions
05.2022 - 04.2023

Entertainment Host

C&i Studios
04.2022 - 01.2023

Event Coordinator

Intercostal Entertainment
04.2022 - 12.2022

Multi-Unit Manager

Johnston & Murphy
04.2013 - 04.2022

High School Diploma -

American Senior High School Adult Education

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Miguel Cedeno