Miguel Dando

I started as a ramp agent in April 2025, and became a lead within my first three months. I started the lead position in July, and this is my current position.

• Coordinated aircraft loading and unloading processes to ensure timely departures.
• Supervised ramp operations, emphasizing safety protocols and efficient workflow management.
• Conducted regular inspections of ground support equipment to maintain optimal functionality.
• Implemented best practices for baggage handling, reducing damage incidents and improving efficiency.
• Collaborated with flight crews and ground staff to streamline communication during operations.
• Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
• Boosted team morale by fostering a positive work environment and providing clear communication channels.
• Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
• Guided aircraft into and out of parking positions using hand signals.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

• Collaborated with team members to improve workflow and increase productivity.
• Maintained cleanliness and organization of work area to promote safety and efficiency.
• Maintained clean and organized workspaces to uphold safety standards.
• Safely stacked items to maximize space within acceptable safety limits.
• Utilized scanning equipment to quickly locate and identify items and stock locations.
• Arranged merchandise according to company standards to maintain tidy and organized stockroom.

• Directed vehicular traffic safely through construction zones using appropriate signaling techniques.
• Coordinated with construction teams to minimize disruptions and maintain operational efficiency.
• Assisted in setting up and dismantling traffic control equipment as needed for daily operations.
• Adapted quickly to changing site conditions, demonstrating flexibility in high-pressure environments.
• Collaborated with team members to improve workflow processes for better traffic management effectiveness.
• Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
• Used flagging tools such as stop and slow paddle and red flag.
• Patiently directed motorists towards detours and alternate routes.

• Assisted in maintaining cleanliness and organization of ramp area for safety compliance.
• Adapted quickly to changing schedules and operational demands during peak times.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.