Miguel Dominguez
Oklahoma City,OK
Summary
A customer-first mindset and cheerful attitude define my approach to welcoming and adaptive interactions. With a strong foundation in time management education, I possess excellent communication and organizational skills—dedication to providing smooth patient experiences and continuously enhancing service quality.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Variety Care
09.2024 - 01.2025
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge of regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering trust within the clinic.
- Utilize communication skills to deal with patients, healthcare professionals, and insurance companies, resulting in aa smooth and positive experience for everyone.
Hideaway Pizza
01.2022 - 01.2023
- Having responsibility and the need to follow traditional recipes and directions when preparing meals; memorize, record, and interpret menu items, abbreviations, plate appearance, and quantities
American Concrete Specialist
01.2020 - 01.2023
- Smooth and polish poured concrete surfaces, such as floors, pathways, sidewalks, roadways, and curbs, with a range of hand and power equipment
- Align forms for sidewalks, curbs, and gutters; repair cracks and use saws to cut contraction joints, as well as provide estimates and invoices to clients
Economic Tent Rentals
01.2017 - 01.2022
- A corporation where commercial tents would be set up, including various accessories with the tent, such as tables or chairs
Education
High School Diploma -
Harding Charter Preparatory High School
Oklahoma City, OK05-2024
Skills
- Customer service
- Patient greeting
- Conflict resolution
- Spanish Speaking
- Workflow optimization
- Multitasking and organization
- Work quality evaluation
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
Variety Care
09.2024 - 01.2025
Hideaway Pizza
01.2022 - 01.2023
American Concrete Specialist
01.2020 - 01.2023
Economic Tent Rentals
01.2017 - 01.2022
High School Diploma -
Harding Charter Preparatory High School
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