Miguel Flores
Phoenix,AZ
Summary
Technologically proficient with over 20 years of computer knowledge. Bilingual with excellent communication skills and great attention to detail. Ability to work independently and make critical decisions when facing challenges.
Overview
11
11
years of professional experience
Work History
BWC Redaction Specialist
Maricopa County Attorney's Office
Phoenix, AZ
10.2023 - 07.2024
- Review Body Worn Camera videos to evaluate content for redaction using Evidence.com video and audio editing tools.
- Labeling and organizing files via Excel/Word Spreadsheet and applying proper redactions to Body Worn Camera footage on Evidence.com based on specific guidelines for each case viewed.
- Utilize PbK to gather necessary information needed in order to determine which redactions will be used for the case.
- Complete daily productivity reports listing time taken to complete each case.
Warehouse Order Selector
Greco and Sons (Sysco)
Phoenix, AZ
08.2023 - 10.2023
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
Registration Specialist II
Carvana LLC
Tempe, AZ
07.2020 - 05.2023
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable state vehicle regulations.
- Coordinated with Carvana managers and registration director personnel regarding requests or issues including but not limited to improving the registration process for the state of Tennessee.
- Stayed up-to-date on state laws and licensing requirements to complete accurate and efficient registration submission review.
- Informed customers by mail or email of additional steps needed to obtain required documents in order to proceed & complete their vehicle registration.
- Calculated and remitted state sales tax, service and other charges through Salesforce gifts & reimbursements to process customers checks required for customers to self-register their vehicle.
- Participated in a travel Tennessee stretch assignment project led by registration associate director to train, update & restructure registration processes in Tennessee to increase efficiency in the Carvana hub offices.
Process Executive - Content Moderation
Cognizant Technology Solutions
Phoenix, AZ
11.2017 - 02.2020
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Successfully completed special projects to exceed goals of both my assigned department and overall organization
- Follow client guidelines and policies to complete assigned projects
- Regularly participated in policy updates to ensure I am up to date with any changes related to my assigned project
- Produced high overall weekly and monthly scores for assigned client projects
- Maintained clean and neat work stations at all times
- Researched and monitored escalated issues related but limited to sensitive content and high-pressure situations to take appropriate action to ensure speedy resolution
- Attended meetings with clients and Team Managers/Site Managers to determine project intent, requirements and budgets
Supply Chain
Farwest Corrosion Control Company
Downey, CA
09.2016 - 10.2017
- Maintained and properly organized all consignment material from our vendors with appropriate tags and accommodate each pallet to their location, up to 20 pallets per consignment order
- Greeted customers entering the warehouse and assisted each customer with their requests
- Pulled and packaged material to prepare for shipment
- Processed UPS Shipments
- Operated forklifts safely without any incidents
- Pulled and staged material for our production dept
- Maintained a clean and presentable floor to avoid near misses or accidents
- Kept constant communication with production managers to ensure all necessary material is provided to them
- Loaded and unload trucks
Inventory Clerk
Farwest Corrosion Control Company
Downey, CA
08.2014 - 09.2016
- Main point of contact for all Farwest offices
- Frequently monitored emails and maintain a constant communication with all Farwest sales representatives
- Received and processed Sales Orders, Stock Transfers & Inventory Adjustments from each respective warehouse
- Oversaw all warehouse Inventory to ensure part numbers, locations & item descriptions are accurate
- Provided sales reps. with order status and estimated ship dates
- Main source for general inquiries such as product availability, UPS quotes & product weight
- Provided tracking for orders that have shipped
- Conducted a weekly Negative Tier Report
- Cycle counted to keep inventory accurate and up to date
- Created Purchase Orders for depleted stock
Production Worker
Farwest Corrosion Control Company
Gardena, CA
07.2013 - 08.2014
- Operated production line equipment. (Power drills, power saw, crimping machine, grinders etc.)
- Responsible for achieving production requirements
- Palletize and shrink wrap pallets.
- Cleaned, maintained work areas and machinery
- Ordered tools that need to be replaced
- Reporting equipment faults to maintenance staff
- Conducted a quarterly GFCI inspection.
- Maintained a daily checkout list for each tool issued to an employee
- Inspected every tool is in its appropriate station before end of workday
Education
High School Diploma -
Gardena High School
Gardena, CA2012
Skills
- Bi-Lingual (English & Spanish)
- Able to work long hours/overtime
- Experienced with Windows computers and basic use of Apple computers
- Deadline-driven
- Hardworking and self-motivated
- Flexible schedule
- Experienced using Slack workflow and tools
- Experienced utilizing Salesforce for research and updating customers accounts
- Microsoft Office apps
References
- Ubaldo Villalobos
Production Manager -Farwest Corrosion Control
12029 Regentview Ave
Downey, CA 90241 (310) 532-9524
- Rafael Casillas
Assistant Production Manager -Farwest Corrosion Control
12029 Regentview Ave
Downey, CA 90241 (310) 532-9524
- Jason Shuck
Registration Manager - Carvana LLC
300 E Rio Salado PkwyTempe, AZ 85281 (845) 270-3832
Timeline
BWC Redaction Specialist
Maricopa County Attorney's Office
10.2023 - 07.2024
Warehouse Order Selector
Greco and Sons (Sysco)
08.2023 - 10.2023
Registration Specialist II
Carvana LLC
07.2020 - 05.2023
Process Executive - Content Moderation
Cognizant Technology Solutions
11.2017 - 02.2020
Supply Chain
Farwest Corrosion Control Company
09.2016 - 10.2017
Inventory Clerk
Farwest Corrosion Control Company
08.2014 - 09.2016
Production Worker
Farwest Corrosion Control Company
07.2013 - 08.2014
High School Diploma -
Gardena High School