Miguel Garcia
Irving,TX
Summary
Dynamic manager with a proven track record at Hyatt regency dfw,Dickey's BBQ Pit, excelling in team leadership and strategic planning. Enhanced sales and profitability through effective relationship building and staff development. Skilled in budget control and conflict resolution, fostering a positive work environment that drives employee satisfaction and operational success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
Applebee's Bar + Grill
Mesquite, TX
08.2024 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
General Manager
Dickeys BBQ Pit
Dfw Airport
2021 - 2024
- .
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Hyatt Regency Dfw
Dfw Airport
08.1998 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Business Administration
Northlake College
Irving, TX05.2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Staff development
- Shift scheduling
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Business administration
- Budget control
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
Certification
Tabc , Serve safe
Languages
Spanish
Native or Bilingual
Timeline
Manager
Applebee's Bar + Grill
08.2024 - Current
Manager
Hyatt Regency Dfw
08.1998 - 03.2020
General Manager
Dickeys BBQ Pit
2021 - 2024
Business Administration
Northlake College