Miguel Guerra
Los Angeles,CA
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
10
10
years of professional experience
Work History
Senior Sales Advisor
UNIQLO
04.2020 - 04.2022
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Reported sales data to upper management for review.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Assistant Store Manager
Fashion Nova
08.2016 - 04.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Brands Manager
Forever21
07.2012 - 08.2020
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Monitored online advertising and social media campaigns to assess success of different strategies.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Met deadlines, exceeding expectations and effectively rolling out seasonal/ collaboration's campaign.
Education
Associate of Arts - Fashion Merchandising And Communications
Los Angeles Trade Technical College
Los Angeles, CA06.2024
Skills
- Brand Promotion
- Team Leadership
- Development Planning
- Promotional Events
- Time Management
- Effective Selling Techniques
- Sales Initiatives
Timeline
Senior Sales Advisor
UNIQLO
04.2020 - 04.2022
Assistant Store Manager
Fashion Nova
08.2016 - 04.2020
Brands Manager
Forever21
07.2012 - 08.2020
Associate of Arts - Fashion Merchandising And Communications
Los Angeles Trade Technical College