sales & Senior Buyer with more than 10 years experience coordinating, planning, and supporting daily operational and purchasing functions. Skilled in growing revenue and exceeding sales targets. Experienced in all areas of Corporate/Business Legal work.
Hardworking bringing over 10 years of experience in sitting at collective bargaining table to resolve conflicts and mediate discussions. Excellent oral and written communication, organizational and problem-solving skills. Looking to apply knowledge and abilities to challenging new role.
Overview
18
18
years of professional experience
Work History
Senior Sales Advisor
Riverside Hyundai ( Riverside Metro Auto Group )
Riverside, CA
01.2024 - 11.2024
Developed and implemented sales strategies to exceed monthly targets.
Maintained a high level of customer service excellence in all interactions with clients.
Provided guidance, training, and support to junior sales advisors.
Analyzed customer feedback data to determine areas of improvement in product and service offerings.
Resolved customer complaints in an efficient manner while preserving customer loyalty.
Utilized CRM software systems for tracking customer information and managing sales pipelines.
Trained and developed new team members to improve product knowledge and selling abilities.
Organized sales floor to keep products and displays presentable and in sellable condition.
Led sales team to consistently deliver customer service, generating maximum sales potential.
Assisted staff with selling process to meet and exceed individual and company sales goals.
Utilized selling behaviors to identify and solve customer needs.
Shared product knowledge to suggest merchandise and services to customers.
Created eye-catching merchandise displays to entice customers into store.
Average Sales pre Moth 18 Cars ( new - Used ).
Founder / Legal Consultant
The Daker Law Establishment
Damascus, Syria
01.2010 - 01.2024
Areas: Corporate Sector; International Exposure; Legal Research; Commercial and Business Law; Property Law; Islamic and Sharia Law; and Contract Writing. Only in Syria i am an Attorney And lawyer.
Sales Advisor
Anaheim Hyundai ( Russell Westbrook Hyundai )
Anaheim, CA
05.2022 - 12.2023
Provided customers with information on products and services available.
Used CRM database to track referral and appointment data.
Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Contacted new and existing customers to outline benefits of products.
Improved overall customer purchasing experiences to promote steady revenue.
Presented products and services to prospective and existing customers to meet client needs.
Demonstrated product features to align with customer needs.
Adhered to company initiatives and achieved established goals.
Answered product questions with up-to-date knowledge of sales and promotions.
Leveraged CRM system to manage sales activities and track sales performance.
Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
Answered requests and concerns with friendly and knowledgeable service.
Followed up with customers post-sale for feedback on product satisfaction.
Utilized CRM software to track progress of sales initiatives.
average sales 18 Cars ( used DPT. )
Senior Buyer
Dokkan Afkar ( Dokkanafkar.com )
Jeddah - Dubai, Saudi Arabia KSA - Emirate UAE
01.2017 - 12.2022
E-commerce and Category Manager for Electronics, Games, Gadgets, and Stationery.
Identifying suppliers, selecting products, and negotiating terms and bulk pricing.
Ensuring orders are delivered on-time and at agreed upon cost Resolving all billing and shipping issues.
Coordinating all purchasing replenishment inventory.
Conducting meetings to ensure lead times are met, and forecasts are accurate
Preparing detailed bid specifications, RFQs, RFPs, and purchase orders.
Developing standards for new products whilst maintaining lists of all available products and their respective pricing.
Minimizing liability by reviewing and recommending approval of contracts.
Providing marketing support such as sampling from potential vendors, negotiating marketing plans, promoting merchandises, and creating social media posts calendar.
Following up with couriers (DHL, FEDEX ,Aramex, SMSA, etc.)
Monitored performance of sales team and implemented improved methods to close gaps.
Developed and implemented sales strategies to exceed monthly targets.
dealing and closing Contacts with more than 600+ Suppliers.
Monthly Target 300,000$ sales.
Legal Consultant
Dokkan Afkar ( Dokkanafkar.com )
Jeddah, Dubai, Saudi Arabia KSA - Emirate UAE
01.2017 - 12.2021
Acting as Legal Consultant by providing comprehensive legal support to all business functions and departments within the company, ranging from Supplier Contracts, Securities, Media, and IP laws to Customs, Corporate Compliance, and Labour Laws.
Analyzed client contracts and drafted amendments as needed to ensure compliance with applicable laws and regulations in Saudi Arabia KSA and UAE .
Business Development & PR Manager
Makkah Newspaper
Jeddah, Saudi Arabia KSA
01.2016 - 12.2016
Built robust pipeline by proactively sourcing leads, pitching, and closing deals
Identified new opportunities to drive revenue growth
Maintained relationships with all VIP clients
Created, edited and distributed press releases related to company news, events, products and services.
Organized media outreach campaigns to promote key messages and build relationships with journalists.
Managed public relations budget; monitored expenses associated with PR activities.
Researched industry trends and competitive landscape; identified opportunities for proactive initiatives or reactive responses.
Analyzed effectiveness of PR campaigns using metrics such as web traffic data, engagement rates on social media platforms.
Maintained up-to-date contact lists of journalists, bloggers, analysts ; updated database regularly with new contacts.
Business Development Manager
Hilton Phoenix Tapatio Cliffs Resort
Phoenix, AZ
01.2015 - 12.2015
Took full responsibility for managing the “Different Point of View” Restaurant at the Resort, and ensured its success and sustainable growth.
Exceeded annual sales goals by implementing effective sales strategies.
Sales & PR Manager
The Westin Kierland Resort & Spa
Phoenix, AZ
01.2012 - 12.2014
Improved the reputation of the hotel by offering personalized style of services.
Published Banquet Event Order (BEO), Banquet Function Plan (BFP) to all department heads and personnel involved.
Sales & Marketing Manager
AlFayhaa Co. (Alkhurafi Group Associate)
Damascus, Syria
01.2010 - 12.2011
Developed business sales plans for 5 projects
Sold property worth over $2M
Set-in-place standards of practice that subsequently were awarded the ISO9001
Sales Supervisor & Assistant GM
EMAAR UAE ( Overseas Invest Group )
Damascus, Syria
01.2007 - 12.2010
sale 40 Units and houses with 20M $.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Created reports on sales trends, inventory levels, and financial data.
Education
Bachelor - Law
Damascus University
Damascus - Syria
07-2011
Skills
Mentoring Abilities
Territory Management
Competitor Analysis
Sales Pipeline Management
CRM Proficiency
Sales Coaching
Customer Service
Staff Supervision
Inventory Control
Sales Strategy
Teamwork and Collaboration
Team Leadership
Brand Promotion
Flexible Schedule
Customer Care
Meeting Sales Goals
Negotiation
Relationship Building
Sales Training
Sales Operations
Sales Reporting
Sales Tracking
Client Relationship Management
Market Research
Order Management
Languages
Arabic
Native/ Bilingual
Timeline
Senior Sales Advisor
Riverside Hyundai ( Riverside Metro Auto Group )
01.2024 - 11.2024
Sales Advisor
Anaheim Hyundai ( Russell Westbrook Hyundai )
05.2022 - 12.2023
Senior Buyer
Dokkan Afkar ( Dokkanafkar.com )
01.2017 - 12.2022
Legal Consultant
Dokkan Afkar ( Dokkanafkar.com )
01.2017 - 12.2021
Business Development & PR Manager
Makkah Newspaper
01.2016 - 12.2016
Business Development Manager
Hilton Phoenix Tapatio Cliffs Resort
01.2015 - 12.2015
Sales & PR Manager
The Westin Kierland Resort & Spa
01.2012 - 12.2014
Founder / Legal Consultant
The Daker Law Establishment
01.2010 - 01.2024
Sales & Marketing Manager
AlFayhaa Co. (Alkhurafi Group Associate)
01.2010 - 12.2011
Sales Supervisor & Assistant GM
EMAAR UAE ( Overseas Invest Group )
01.2007 - 12.2010
Bachelor - Law
Damascus University
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