Miguel Frausto
Fresno,United States
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Transporter
Saint Agnes Medical Center
Fresno, California
09.2022 - Current
- Transported patients safely between departments and treatment areas.
- Assisted medical staff with patient transfers and equipment movement.
- Maintained cleanliness and organization of transport vehicles and equipment.
- Followed safety protocols for patient handling and transportation procedures.
- Monitored patient comfort during transport to ensure well-being.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Checked all medical documents for accuracy prior to transporting patients.
Barista
Starbucks
Fresno, California
06.2021 - 10.2022
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Supported highest standards of conduct and service to support company reputation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Customer Service Manager
Walmart
Clovis, CA
07.2015 - 06.2020
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
Cashier Team Lead
McDonald's
Fresno, CA
03.2012 - 05.2014
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
CPT1 - Phlebotomy
Sanger Adult School
Sanger, CA03.2022
High School Diploma -
Mclane High School
Fresno, CA06.2009
Skills
- Time Management
- Policy Enforcement
- Issue Resolution
- Client Relations and Retention
- Work Prioritization
- Verbal and Written Communication
- Data Entry
- Proper Storage Procedures
Certification
- CPT 1 License
Timeline
Patient Transporter
Saint Agnes Medical Center
09.2022 - Current
Barista
Starbucks
06.2021 - 10.2022
Customer Service Manager
Walmart
07.2015 - 06.2020
Cashier Team Lead
McDonald's
03.2012 - 05.2014
CPT1 - Phlebotomy
Sanger Adult School
High School Diploma -
Mclane High School