Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Maldonado

Hanford ,CA

Summary

Proven track record in enhancing customer relationships and sales performance, notably at AutoZone. Mastered inventory management and upselling, boosting departmental targets by over 20%. Skilled in customer service and technical understanding, ensuring high satisfaction and repeat business. Achieved significant improvements in order processing efficiency through meticulous attention to detail and a goal-oriented mindset. Talented parts sales clerk, driven to exceed sales, quality and customer satisfaction goals every day. Knowledgeable and proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Overview

9
9
years of professional experience

Work History

Parts Counter Sales Person

AutoZone
07.2024 - Current
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
  • Collaborated with team members to achieve monthly sales targets and improve overall department performance.
  • Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Assisted customers with diagnosing problems for [Type] equipment and purchasing necessary replacements.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.

Tractor Operator

Sentient Dehydrated
04.2018 - 05.2024
  • Maintained tractor in good working order and regularly inspected and cleaned attachments.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Used large tractors to cut and plow land according to job specifications, consistently meeting deadlines with quick, accurate work.
  • Harvested crops for farmers by expertly operating tractors and other farm equipment.
  • Repaired tractors and mechanical equipment.
  • Aided in pest control efforts with accurate application of pesticides using sprayer attachments on tractors.
  • Increased crop yield through proper tractor usage and timely field maintenance.
  • Operated hydraulic and mechanical controls to expertly move and control powerful attachments.
  • Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
  • Performed daily equipment inspections, ensuring optimal tractor performance and minimizing downtime.

Warehouse Forklift Operator

Fedex
01.2016 - 04.2018
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.

Education

Maintenance Mechanic

West Hills College - Coalinga
Coalinga, CA

High School Diploma -

Avenal High School
Avenal, CA
05.2011

Skills

  • Customer Relationship Building
  • Goal-oriented mindset
  • Technical understanding
  • Product Knowledge Expertise
  • Upselling strategies
  • Order Processing Efficiency
  • Inventory management proficiency
  • Customer Service
  • Industry Awareness
  • Sales Techniques Mastery
  • Ordering parts

Languages

Spanish
Professional Working

Timeline

Parts Counter Sales Person

AutoZone
07.2024 - Current

Tractor Operator

Sentient Dehydrated
04.2018 - 05.2024

Warehouse Forklift Operator

Fedex
01.2016 - 04.2018

Maintenance Mechanic

West Hills College - Coalinga

High School Diploma -

Avenal High School

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Miguel Maldonado