Miguel Manzo
Ashburn,VA
Summary
Highly motivated technician working towards a cloud computing degree while seeking relevant work opportunities to apply physical network practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Center Technician II
Direct Line
09.2022 - 11.2023
- Monitoring and troubleshooting server, storage, and networking equipment for malfunctions or failures
- Installing and configuring new servers, storage devices, routers, switches, and other network components
- Conducting capacity assessments of existing infrastructure to ensure that it can support future growth
- Maintaining detailed documentation of all server and storage configurations and changes made to them
- Performing regular backups of data to prevent loss in case of computer failure or theft
- Monitoring energy usage across the data center to ensure efficient operation
- Conducting environmental and air quality tests to ensure compliance with federal regulations
Computer Repair Technician
Tiktech - Computer Repair And Maintenance Services
03.2017 - 08.2018
- Providing excellent costumer service by dissecting the users issues, explaining computer errors and explaining device functionality and components
- Training users on optimization of new hardware/ software
- Evaluate final stages for quality control
- Troubleshooting network problems and individual hardware/ software problems
- Setting up/repairing computer hardware and other devices such as printers and scanners
Education
N/A - Cloud Computing
Northern Virginia Community College
Annandale, VASkills
- Failure resolution
- Hardware and Software Repair
- Hardware maintenance
- Network Troubleshooting
- Software Installation
- Data Center Operations
- Network support
- Hardware diagnostics
- Component Installation
- Performance Optimization
- User Training
- Supervision and leadership
Certification
- EPA 608 (refrigeration)
- CompTIA+
Timeline
Data Center Technician II
Direct Line
09.2022 - 11.2023
Computer Repair Technician
Tiktech - Computer Repair And Maintenance Services
03.2017 - 08.2018
N/A - Cloud Computing
Northern Virginia Community College
- EPA 608 (refrigeration)
- CompTIA+
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