Miguel Manzo
Ashburn,VA
Summary
Highly motivated technician working towards a cloud computing degree while seeking relevant work opportunities to apply physical network practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Center Technician II
Direct Line
09.2022 - 11.2023
- Monitoring and troubleshooting server, storage, and networking equipment for malfunctions or failures
- Installing and configuring new servers, storage devices, routers, switches, and other network components
- Conducting capacity assessments of existing infrastructure to ensure that it can support future growth
- Maintaining detailed documentation of all server and storage configurations and changes made to them
- Performing regular backups of data to prevent loss in case of computer failure or theft
- Monitoring energy usage across the data center to ensure efficient operation
- Conducting environmental and air quality tests to ensure compliance with federal regulations
Computer Repair Technician
Tiktech - Computer Repair And Maintenance Services
03.2017 - 08.2018
- Providing excellent costumer service by dissecting the users issues, explaining computer errors and explaining device functionality and components
- Training users on optimization of new hardware/ software
- Evaluate final stages for quality control
- Troubleshooting network problems and individual hardware/ software problems
- Setting up/repairing computer hardware and other devices such as printers and scanners
Education
N/A - Cloud Computing
Northern Virginia Community College
Annandale, VASkills
- Failure resolution
- Hardware and Software Repair
- Hardware maintenance
- Network Troubleshooting
- Software Installation
- Data Center Operations
- Network support
- Hardware diagnostics
- Component Installation
- Performance Optimization
- User Training
- Supervision and leadership
Certification
- EPA 608 (refrigeration)
- CompTIA+
Timeline
Data Center Technician II
Direct Line
09.2022 - 11.2023
Computer Repair Technician
Tiktech - Computer Repair And Maintenance Services
03.2017 - 08.2018
N/A - Cloud Computing
Northern Virginia Community College
- EPA 608 (refrigeration)
- CompTIA+
Similar Profiles
Elliot Mbenza ThubiElliot Mbenza Thubi
Technician at Direct LineTechnician at Direct Line
Mohamed AwaisMohamed Awais
Data Technician at Direct LineData Technician at Direct Line
Nohe MoralesNohe Morales
Low Voltage Sr Lead at Direct LineLow Voltage Sr Lead at Direct Line