Miguel Mediano
Eastover,United States
Summary
Experienced Logistics Engineer, Professional Leader, Program Manager, Technical Writer, and Military Veteran with a Top Secret / SCI Security Clearance and over 30 years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences in visibly high op-tempo environments. Consistently achieved exceptional and immeasurable results while leading teams of 5 – 40 or more personnel in a dynamic, fast-paced environment in both civilian and military capacities. Possess an innate talent for quickly mastering technology and new concepts, a comprehensive background in Planning and Evaluating, New Equipment Training, Supply Chain Management, Strategic Thinking, Operations Management, and Technical Competence derived from conducting global operations in both the Contiguous States and the District of Columbia (CONUS), as well as Outside of the Continental United States (OCONUS). Managed risk upon multiple lines to protect assets, property, and equipment valued over $10M while exceeding the expectations of senior leadership; Self-starter and hard worker who is driven to contribute to the overall success of an organization at all levels.
Experienced with logistics engineering, focusing on supply chain optimization and process improvement. Utilizes project management and problem-solving skills to enhance operational efficiency. Track record of successful collaboration and delivering results in dynamic environments.
Overview
20
20
years of professional experience
Work History
Logistics Engineer
Southern Management Engineering, INC.
Fort Bragg, NC
09.2021 - Current
- Provides functional suggestions directly to Chief, USASOC DCS, G6 Tactical Communications Division in all logistical matters. Advise the G6 Division on all property accountability functions and certifies to the accuracy of the work as a Property Accountability Expert for USASOC DCS G6 Tactical Communications Division⋅ Maintain immaculate accountability of purchase requests and contracts valued at $250,000 without error and maintain 100% accountability of organizational equipment valued at $9 Million.
- Responsible for the USASOC G6 Loan Program, a program that was incorporated to support all of USASOC and their subordinate units with tactical equipment for both training and real world missions conducted CONUS / OCONUS. Shipped over 5,100 pieces of materiel across the globe valued at over $550,000 while ensuring security requirements for the storage, issue, and shipment to include the transport of COMSEC and Sensitive Items were adhered to in accordance with Army Regulations and local policies. Provided direct oversight of multiple operations that involve equipment transfer points to include coordinate for the shipment and tracking in transit of replacements to include SOF Peculiar Equipment (SO‐P) for USASOC HQ’s and its subordinate organizations from CONUS to both National and International locations. Monitor the shipment and tracking of equipment returned for OEM repair throughout the repair and return process.
- Conducts routine inventories of SOF Peculiar and standard Army equipment to include Commercial Off the Shelf (COTs) end items and component of items, ensuring all recoverable / non-expendable items are physically present, complete, and fully mission capable. Ensures discrepancies are documented on appropriate forms and immediately performs appropriate action in accordance with published guidance. Reallocates and or executed turn in of all USASOC G6 Tactical Communications Division equipment, upon receipt of proper disposition via LMI-DST or HQ’s USASOC G4 Directive via JFAAST.
Logistics Fielding Technician III
Augustine Consulting Inc.
PAAF, NC
04.2020 - 08.2021
- Serves as a Fielding Logistics Specialist III and Site Lead for all on-site contractors, performing support for all MACOMs on Ft. Bragg. Works face to face with customers on a regular basis, providing New Equipment Training and product support.
- Responsible for managing 9 personnel daily and ensuring the coordination, scheduling, and execution of equipment issue for all customers ISO of any OCONUS missions that they are tasked to support.
- Tasked with supporting units Operational Needs Support (ONS) missions for special items of equipment utilized within the airborne and special operations community.
- Conducts monthly inventories to ensure our tariff stays fully stocked, by requesting and receiving resupply for the Ft. Bragg Fixed Issue Point (FIP).
- Supervisor: John Burnside (910-850-1645)
- Okay to contact this Supervisor: Yes
Field Technician II
Spectrum
Greensboro, NC, United States
05.2019 - 03.2020
- Served as a field service technician performing different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Working with little to no direct supervision on a daily basis, utilizes project management and multi-tasking skills to ensure that equipment from multiple vendors are installed, updated, and working properly.
- Responsible for responding to assigned trouble calls and installs on a daily basis, ensuring that any and all issues are resolved in a timely manner.
- Educates customers on preventive maintenance, safety regulations, and provide general customer service over the phone and in person.
- Troubleshoot, diagnose, and repair units while in the field
- Assists other technicians in completing jobs when in an available status
- Supervisor: Eric Waters (336-215-6107)
- Okay to contact this Supervisor: Yes
Home Inspector / Work Orders
On-Site Property Management
Sanford, NC, United States
10.2018 - 12.2018
- Provided the highest degree of customer service as a property manager and home inspector, responsible for maintaining the day to day operations of our clients (homeowners) real estate property. Conducted multiple quarterly inspections / move-out inspections, ensuring that our entire client base (homeowners / tenants / vendors) remained informed of all issues regarding their specific property.
- Responsible for scheduling and conducting quarterly inspections on behalf of our clients to ensure that the property involved is being properly maintained on a regular basis.
- Tasked with conducting move-out inspections on properties, creating an in-depth report on the condition in which a property was left in; Red flags any items that may need to be repaired or replaced.
- Submits and tracks work orders daily; inputting pertinent information, receiving permission from the homeowners, assigning the work order to a responsible vendor, and conducting a proper follow-up.
- Supervisor: Melissa McHarney (919-721-3492)
- Okay to contact this Supervisor: Yes
Senior Instructor / Technical Writer
United States Army Advanced Airborne School
Fort Bragg, NC, United States
06.2015 - 07.2018
- Served as the Senior Instructor / Technical Writer of the United States Army Advanced Airborne School at Fort Bragg, NC, accountable for assessing the proficiency and readiness of 82nd Airborne Division units and other Airborne units throughout the Army, to assist in their ability to rapidly deploy. Oversaw the training of over 7K personnel annually. Informed and educated numerous VIPs and foreign dignitaries on the high-risk operations performed on a daily. Responsible for the operation, maintenance, and safety inspections of two 34-foot towers and the entire training area valued at over $1,500,000.
- Provided outstanding customer service while working with Directorate of Plans, Training, Mobilization, and Security (DPTMS), enabling numerous VIP’s and Staff Delegates to experience a day in the life of a Paratrooper.
- Tasked with writing, reviewing, revising, updating, and documenting all applicable standards having to do with airborne operations conducted within the airborne community both Conus and Oconus.
- Responsible for planning, coordinating, and conducting T-11 Advanced Tactical Parachute System (ATPS) Transition, Refresher, and New Equipment Training; Worked together on a regular basis with instructors from Project Manager Soldier Protection and Individual Equipment (PM-SPIE)
- Facilitated the QA/QC for all Programs of Instruction, in the area of airborne operations and safety; ensured they contained the most up to date information in accordance with the Installation Management Command (IMCOM) and Army Enterprise Accreditation Standards (AEAS).
- Supervisor: Chad Stackpole (270-991-5925)
- Okay to contact this Supervisor: Yes
Instructor / Technical Writer
United States Army Advanced Airborne School
Fort Bragg, NC, United States
12.2013 - 06.2015
- Selected as a member of a distinct group of personnel, tasked with the mission of instructing officers and non-commissioned officers from airborne units in jumpmaster procedures both on the ground and in the air, on fixed wing and rotary wing aircraft. Organized, supervised and taught jumpmaster courses to service members of the U.S. Army, Air Force, Marine Corps, and Navy units, to include Foreign Partners, located both within the Continental United States and Outside of the Continental United States, thus enhancing their deployment capabilities.
- Developed the risk management and safety plans for the most hazardous areas of the training course, which resulted in the school receiving a 100% safety rating.
- Designated as the primary instructor for over twelve different Periods of Instruction that are considered pre-requisites to becoming a qualified jumpmaster, which resulted in over 2400 personnel being trained; Lead instructor as part of numerous Mobile Training Teams (MTT).
- Mentored six instructors to become fully certified evaluators, which resulted in a 40% increase in the organization’s ability to provide expert feedback to Chief Executive Officers during major training events; Provided updates and insight to current and ongoing trends within the airborne community.
- Supervisor: John Naukana (808-783-1487)
- Okay to contact this Supervisor: Yes
Platoon Sergeant
C Co. 4BSTB
Ft. Bragg, NC, United States
12.2012 - 12.2013
- Served as a Communications Supervisor in an Airborne Signal Company at Fort Bragg, NC providing command, control, communications management, and computer network support to a combat organization of more than 3K personnel. Planned and integrated the installation and employment of Signal Support Systems. Accountable for the professional development, safety, training, medical readiness, and morale of a team of 17 personnel.
- Supervised the operation and maintenance of one Joint Network Node, one Satellite Transportable Trailer, one Re-Transmission vehicle, and associated support equipment valued in excess of $10M.
- Oversaw Joint Network Node operations during a major training exercise; ensured all units maintained reliable voice and data communications during the entire exercise.
- Implemented the Expert Signal Badge program, which resulted in 45 personnel being cross-trained on all organizational communications assets and the operational readiness rate of the organization increasing by 20%.
- Supervisor: Linwood Barrett (803-210-9391)
- Okay to contact this Supervisor: Yes
Information Management Supervisor / Trainer
2/360th TSBN
French Camp, CA, United States
05.2009 - 12.2012
- Served as the Information Management Supervisor and Senior Trainer for a Training Support organization at French Camp, CA. Provided expert technical assistance to all computer users and ensured communications connectivity. Evaluated actions during major training events and unit readiness evaluations. Oversaw collective and professional Information Awareness training.
- Drafted and implemented a Standard Operating Procedures manual for the organization’s Information Management and Assurance section; recognized by senior management for superior expertise in the communications field.
- Responsible for Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals.
- Maintained 100% accountability of all unit automation and communications equipment valued at more than $250K.
- Successfully completed the Security Manager’s course, and seamlessly initiated 10 personnel security clearances.
- Supervisor: Bradley Lang (626-806-6796)
- Okay to contact this Supervisor: Yes
Platoon Sergeant
3rd BSTB
Schofield Barracks, HI, United States
04.2006 - 05.2009
- Served as an Information Technology Supervisor of a Signal Support Company supporting a combat organization and help desk consisting of over 2,600 customers in Hawaii and while deployed to Iraq. Accountable for the professional development, safety, training, medical readiness, and morale of a team of 15 personnel. Oversaw the installation, operations, maintenance, and sustainment of automation and tactical communications systems which valued at over $10M.
- Supervised numerous remote Re-Transmission sites in Northern Iraq that provided reliable FM communications across the organizational battle space, during multiple deployments.
- Improved the organizations communications’ operational readiness from 87% to 97% during multiple deployments to Northern Iraq, Troubleshooting and repairing hardware and network connectivity issues.
- Excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.
- Ensured subordinates were trained on all IT equipment integrated into the organization’s network completing over 400 trouble tickets per month.
- Supervisor: Raymond Kimble (808-372-8451)
- Okay to contact this Supervisor: Yes
Education
Bachelor of Science - Information Technology Management
Trident University International
01-2018
Army Basic Instructor Course - undefined
U.S. Army
01-2014
Senior Leaders Course - undefined
U.S. Army
01-2010
Equal Opportunity Leader and SHARP Course - undefined
U.S. Army
01-2007
Skills
- Logistics coordination
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Multitasking Abilities
- Warehouse management
- Shipping and receiving
- Decision-making
- Inventory tracking
- Teamwork and collaboration
- Customer service
Timeline
Logistics Engineer
Southern Management Engineering, INC.
09.2021 - Current
Logistics Fielding Technician III
Augustine Consulting Inc.
04.2020 - 08.2021
Field Technician II
Spectrum
05.2019 - 03.2020
Home Inspector / Work Orders
On-Site Property Management
10.2018 - 12.2018
Senior Instructor / Technical Writer
United States Army Advanced Airborne School
06.2015 - 07.2018
Instructor / Technical Writer
United States Army Advanced Airborne School
12.2013 - 06.2015
Platoon Sergeant
C Co. 4BSTB
12.2012 - 12.2013
Information Management Supervisor / Trainer
2/360th TSBN
05.2009 - 12.2012
Platoon Sergeant
3rd BSTB
04.2006 - 05.2009
Equal Opportunity Leader and SHARP Course - undefined
U.S. Army
Senior Leaders Course - undefined
U.S. Army
Army Basic Instructor Course - undefined
U.S. Army
Bachelor of Science - Information Technology Management
Trident University International
Clearance
- Clearance: Secret
- Job Type: Permanent
- Work Schedule: Full-Time
- Desired locations: United States – North Carolina