Miguel Moreno
Napa,CA
Summary
Enthusiastic individual with proven experience in restaurant & customer service. Looking for an opportunity to demonstrate customer satisfaction skills to an efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
Domaine Carneros
05.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, removed plates and glasses to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and glasses to kitchen to help team stay on top of cleaning.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Worked well in diverse team settings by partnering with others to complete tasks.
Front of House/Lead Line Cook
Gott's Roadside
04.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked in teams providing the highest level of productivity and service in a fast paced environment
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Crew Member
McDonald's
02.2022 - 04.2022
- Memorized menu items to prepare orders with speed and accuracy
- Organized and stored ingredients according to schematics and expiration dates
- Cleared and bussed tables and mopped lobby floors during closing times
- Washed and sanitized plates and utensils for continued use
- Maintained knowledge of the overall selling products to advertise promotions and offers
- Trained new employee's regarding company policies and food preparation procedures
Education
High School Diploma -
Vintage High School
Napa, CA06.2022
Skills
- Time Management
- Table Bussing
- Food Preparation and Safety
- Hospitality Management
- Restaurant Industry Expertise
- Effective Problem-Solving
Certification
Food Handlers Certificate
February 2022 - February 2025
Responsible Beverage Service Certificate
March 1, 2027
Timeline
Busser
Domaine Carneros
05.2023 - Current
Front of House/Lead Line Cook
Gott's Roadside
04.2022 - 05.2023
Crew Member
McDonald's
02.2022 - 04.2022
High School Diploma -
Vintage High School
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