Miguel Ordonez
Bakery Manager
Camarillo,CA
Summary
Accomplished Bakery Manager at Vons Grocery Store, adept in business management and leadership development, significantly enhanced bakery sales through innovative marketing and strict food safety enforcement. Excelled in employee training and customer service management, fostering a team-oriented environment and driving repeat business. Proven track record in reducing shrink and optimizing inventory, contributing to cost savings and overall store revenue growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bakery Manager
Vons Grocery Store
10.2009 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
Education
Retail Management Certification Program Graduate - Retail Management
Cerritos College
Norwalk, CA01.2024
High School Diploma -
Santa Paula High School
Santa Paula, CA06.2009
Skills
- Order Management
- Employee Scheduling
- Supply Ordering
- Food management experience
- Supervisory Experience
- Business Management
- Expense Tracking
- Employee Training
- Customer Service Management
- Leadership Development
- Retail Operations
- Team Building and Motivation
Certification
I have my certification in Retail Management. I completed the Retail Management Certification Program from Cerritos College in January 2024.
Timeline
Bakery Manager
Vons Grocery Store
10.2009 - Current
Retail Management Certification Program Graduate - Retail Management
Cerritos College
High School Diploma -
Santa Paula High School