Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Ornelas

Levelland,TX

Summary

Professional with extensive experience in customer service and financial transactions, prepared for this role. Proven capability in assessing item value, negotiating deals, and managing inventory. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in communication, conflict resolution, and maintaining high standards in all interactions.

Overview

5
5
years of professional experience

Work History

Pawnbroker

El Bufalo Pawn
Laredo, TX
06.2023 - 10.2024
  • Received and processed payments for loan values and item purchased, recording transactions in muns pawn program system.
  • Developed strong relationships with customers by offering personalized attention and understanding financial needs.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Made loans on different items after closely inspecting item values, collecting payments or tangible property as collateral.

Assistant Manager of Sales

Alsups
Morton, TX
02.2020 - 06.2023
  • Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
  • Supported staff with training, guidance and confident leadership.
  • Provided input on pricing strategy based on analysis of market conditions while remaining competitive within industry standards.
  • Collaborated with marketing department to create compelling promotional materials that attracted interest from potential customers.

Education

High School Diploma -

Morton Highschool
Morton, TX
05-2020

Skills

  • Cash Flow Management
  • Effective communicator
  • Teamwork orientation
  • Appraisal Knowledge
  • Documentation skills
  • Loan Processing
  • Negotiation
  • Upselling techniques
  • Customer Service
  • Customer Relations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pawnbroker

El Bufalo Pawn
06.2023 - 10.2024

Assistant Manager of Sales

Alsups
02.2020 - 06.2023

High School Diploma -

Morton Highschool
Miguel Ornelas