Miguel Ortega
Elizabeth
Summary
Dedicated sales associate with strong customer service and problem resolution skills. Proven ability to enhance shopping experiences and streamline operations through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Sales Associate
GNC Live Well
Elizabeth
07.2025 - Current
- Assisted customers in selecting nutritional supplements and wellness products.
- Educated customers on product benefits and usage instructions.
- Resolved customer inquiries and issues promptly, ensuring a positive shopping experience.
- Partnered with team members to streamline store operations and elevate customer service standards.
- Conducted inventory checks to monitor stock levels and reduce discrepancies.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and closed the store, performed bank deposits, and maintained store organization.
Sales Associate
Walgreens
Elizabeth
01.2025 - 06.2025
- Welcomed customers and delivered exceptional service to foster positive shopping experiences.
- Executed accurate customer transactions using point-of-sale systems to enhance checkout efficiency.
- Conducted cashier duties, including payment acceptance, receipt issuance, and accurate change counting, ensuring smooth transaction flow.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained product displays and ensured shelves were stocked and organized.
- Restocked shelves to maintain sufficient inventory levels.
- Answered incoming telephone calls to provide store, product and service information.
Sales Associate
Spirit Halloween Super Store
Woodbridge
08.2024 - 12.2024
- Guided customers in product selection, sizing, and styling to enhance their shopping experience.
- Participated in training sessions to improve product knowledge and sales techniques.
- Collaborated with sales team members to meet and exceed group targets.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
- Restocked shelves to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Criminal Justice
UCNJ
Cranford, NJ04-2026
Skills
- Sales techniques
- Product knowledge
- Upselling
- Sales performance
- Inventory management
- Retail store operations
- Customer service
- Problem resolution
- Team collaboration
- Communication skills
- Cash handling
- Friendly and outgoing
Timeline
Sales Associate
GNC Live Well
07.2025 - Current
Sales Associate
Walgreens
01.2025 - 06.2025
Sales Associate
Spirit Halloween Super Store
08.2024 - 12.2024
Some College (No Degree) - Criminal Justice
UCNJ