Miguel Perez
Uniondale
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Manager
Milano's Pizzeria
Commack
02.2025 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted performance reviews for team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
Server Assistant
Salt On The Water
Merrick
07.2024 - Current
- Ensured that all utensils were sanitized properly before use.
- Delivered exceptional customer service through friendly interactions with guests.
- Followed health code standards while handling food and beverage items.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Server Assistant
Revel Restaurant & Bar
Garden City
08.2022 - 09.2024
- Resolved customer complaints swiftly and professionally to enhance guest satisfaction.
- Delivered exceptional customer service through friendly interactions with patrons.
- Communicated effectively with personnel to coordinate tasks and improve workflow.
- Assisted servers in food delivery, drink refills, and clearing tables to maintain efficiency.
- Followed health code standards while handling food and beverage items.
- Greeted guests and answered any questions they had about the menu.
Education
Associate of Business Administration - Business Administration
Nassau Community College
Garden City, NY06-2023
Skills
- Customer service
- Team building
- Communication skills
- Buffet setup and takedown
- Liquor, wine, and food service
- Strong work ethic
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Manager
Milano's Pizzeria
02.2025 - Current
Server Assistant
Salt On The Water
07.2024 - Current
Server Assistant
Revel Restaurant & Bar
08.2022 - 09.2024
Associate of Business Administration - Business Administration
Nassau Community College
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