Miguel Perez
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
PORTOS BAKERY AND CAFE
2024.11 - 2025.10
- Delivered customer support by processing orders in both English and Spanish and addressing customer concerns while ensuring familiarity with items and the layout.
- Supported cafe operations by serving customers, maintaining table cleanliness, managing seating during peak hours, and collaborating with team members.
- Assisted in daily cafe operations and maintained a clean, inviting environment.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Prepared high-quality baked goods following standard recipes and procedures.
Ice Cream Server/Employee
HANDEL'S HOMEMADE ICE CREAM
2024.05 - 2024.10
- Greeted customers and provided friendly and welcoming customer service while helping them take their order.
- Maintained fast-paced, high-volume customer service during peak hours.
- Arrived punctually for every shift to ensure smooth operations.
- Stocked supplies and refilled refrigerators during early shifts, while cleaning counters, ice cream refrigerators, utensils, and mopping floors during closing shifts.
Personal Assistant
NICK CASTLE WOODWORK
SAN FERNANDO
2019.01 - 2023.01
- Worked as a personal assistant at a carpentry company over summers.
- Assisted with transporting materials and tools, maintaining a clean and organized warehouse environment.
- Provided customer service in English and Spanish to assess and support worksite needs.
Education
BACHELOR OF SCIENCE - NURSING
MOUNT SAINT MARY'S UNIVERSITY
LOS ANGELES, CA2028-05
High School Diploma -
BISHOP ALEMANY HIGH SCHOOL
MISSION HILLS, CA2023-05
Skills
- Customer service skills
- Effective communication
- Time management
- Multi-task management
- Adaptable
- Collaborative teamwork
- Active listener
- Responsible and organized
- Strong work ethic
Volunteer Experience
- Family Rescue, Canoga Park Presbyterian Church, Canoga Park, CA, 01/01/19, 12/31/19, Participated in Back to School Drive and Christmas Toy Drive., Helped kids choose backpacks, improved communication skills in English and Spanish.
- Kids Against Hunger - Our Lady of Lourdes, Northridge, CA, 01/01/18, 12/31/22, Packaged food for kids in need., Took on various roles in the packaging process, improved communication and responsibility.
Languages
- Spanish, Native & Bilingual
- English, Native
Certification
- American Heart Association Basic Life
Support (BLS) Certified (CPR and AED)
Training - Exp:07/2027 - Los Angeles Hospital Fire Safety Certified -
Exp:09/2029
Timeline
Associate
PORTOS BAKERY AND CAFE
2024.11 - 2025.10
Ice Cream Server/Employee
HANDEL'S HOMEMADE ICE CREAM
2024.05 - 2024.10
Personal Assistant
NICK CASTLE WOODWORK
2019.01 - 2023.01
BACHELOR OF SCIENCE - NURSING
MOUNT SAINT MARY'S UNIVERSITY
High School Diploma -
BISHOP ALEMANY HIGH SCHOOL