Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Abraham

Oakland,CA

Summary

Driven professional with extensive experience in customer service and team leadership, particularly at In-N-Out Burger. Excelled at increasing customer satisfaction and resolving conflicts, displaying exceptional problem-solving and decision-making abilities. Skilled in maintaining high transaction accuracy levels while demonstrating attention to detail and computer abilities. Proven track record of encouraging teamwork and collaboration, resulting in significant increases in worker productivity and engagement.

Overview

5
5
years of professional experience

Work History

Associate

In-N-Out Burger
06.2021 - Current

Assistant Manager:

  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Train associates while making sure everything is running at a smooth pact.

Guest Advocate

Target
11.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.


Babysitter

Self Employed
02.2019 - 05.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

High School Diploma -

Oakland Charter High School
Oakland, CA
05.2022

Bachelor of Arts - Public Health

University of California, Berkeley
Berkeley, CA
05.2026

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Team Leadership
  • Teamwork and Collaboration
  • Problem Resolution
  • Decision-Making
  • Goal Setting
  • Customer service skills
  • Customer service understanding

Languages

Tigrinya
Native or Bilingual

Timeline

Associate

In-N-Out Burger
06.2021 - Current

Guest Advocate

Target
11.2020 - 02.2021

Babysitter

Self Employed
02.2019 - 05.2019

High School Diploma -

Oakland Charter High School

Bachelor of Arts - Public Health

University of California, Berkeley
Abigail Abraham