Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Portes

Orlando ,FL

Summary

Dynamic retail professional with a proven track record at Forever 21, excelling in customer service and teamwork. Skilled in point-of-sale operations and visual merchandising, I consistently enhance the shopping experience while achieving sales targets. Known for reliability and a flexible schedule, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Retail Cashier

Gas N Shop
Orlando, FL
02.2019 - 11.2025
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Provided friendly and knowledgeable service, while maintaining store cleanliness to enhance customer experience.
  • Managed inventory by restocking shelves and ensuring a consistent product availability to prevent shortages and maintain store operations.

Sales Associate

Forever 21
Orlando, FL
02.2018 - 05.2019

• Demonstrated strong attention to detail while performing visual merchandising tasks, including zoning sections and recovering the floor after busy customer traffic

• Provided exceptional customer service by greeting shoppers, assisting with product selection, styling recommendations, and fitting room support in a fast-paced retail environment

Debris Monitor

FEMA
Orlando, FL
09.2017 - 11.2017
  • Monitored debris removal operations to ensure compliance with safety regulations.
  • Assisted in documenting debris collection activities using FEMA reporting systems.
  • Coordinated with field teams to identify and assess areas requiring debris clearance.
  • Supported training sessions for new monitors on safety protocols and equipment usage.
  • Evaluated operational effectiveness of debris management strategies during recovery efforts.
  • Coordinated post-disaster recovery efforts by working closely with government agencies and volunteer organizations.
  • Reported known or suspected problems, issues or concerns to appropriate staff.

Sales Associate

UGG Outlet
Orlando Fl
02.2016 - 02.2017
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to provide accurate information.
  • Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to achieve daily sales targets and improve store performance.

Education

Cybersecurity

Valencia College
Orlando, FL
04.2026

Skills

Customer service

Flexible schedule

Teamwork and collaboration

Reliability and punctuality

Languages

Spanish
Native or Bilingual

Timeline

Retail Cashier

Gas N Shop
02.2019 - 11.2025

Sales Associate

Forever 21
02.2018 - 05.2019

Debris Monitor

FEMA
09.2017 - 11.2017

Sales Associate

UGG Outlet
02.2016 - 02.2017

Cybersecurity

Valencia College
Miguel Portes