Miguel Prado
Brawley,California
Summary
Accomplished Shop Manager with a proven track record at Heritage Farms LLC, adept in elevating customer satisfaction and boosting sales through expert inventory management and exceptional customer service. Skilled in employee management and safety protocols, consistently exceeding sales targets by fostering strong team performance and efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Shop Manager
Heritage Farms Llc
03.2018 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Shop Manager
Bornt & Sons Inc
04.2009 - 03.2018
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
Outside Sales Representative
County Motor Parts
06.2009 - 12.2009
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Shop Manager
SMD Logistics
01.1999 - 01.2009
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Created employee schedules to align coverage with forecasted demands.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
High School Diploma -
Brawley Union High School
Brawley, CASkills
Customer Service
Employee Management
Health and safety
Invoicing
Employee Scheduling
Task Delegation
Inventory Management
Languages
Spanish
Native or Bilingual
Timeline
Shop Manager
Heritage Farms Llc
03.2018 - Current
Outside Sales Representative
County Motor Parts
06.2009 - 12.2009
Shop Manager
Bornt & Sons Inc
04.2009 - 03.2018
Shop Manager
SMD Logistics
01.1999 - 01.2009
High School Diploma -
Brawley Union High School
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