Wendy Carmona
Las Vegas,NV
Summary
Dedicated security professional skilled in customer service, incident reporting, and attention to detail. Committed to enhancing guest experiences while ensuring safety and compliance with security protocols.
Proactive professional with a strong background in security and front desk operations. Known for exceptional time management and customer service skills, ensuring safety and satisfaction. Ready to leverage expertise to uphold security standards and enhance guest experiences.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Security Officer
MGM Resorts
Las Vegas, NV
03.2025 - Current
- Conducted regular patrols to deter criminal activity and maintain order.
- Monitored premises to ensure safety and compliance with security protocols.
- Responded swiftly to incidents, ensuring appropriate measures were taken.
- Collaborated with law enforcement during emergencies to enhance response efficiency.
Host
Sakana Sushi
Las Vegas, NV
04.2023 - 05.2025
- Managed reservation system, optimizing seating arrangements for maximum efficiency.
- Greeted and seated guests, ensuring welcoming atmosphere and prompt service.
- Trained new hosts on procedures and customer service protocols to enhance team performance.
- Collaborated with kitchen staff to coordinate timely food delivery during peak hours.
Front Desk Receptionist
Kaiju Motorsports
Henderson, NV
02.2021 - 04.2023
- Managed front desk operations, facilitating seamless customer interactions and service delivery.
- Trained new staff on sales techniques and customer engagement strategies.
- Managed daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing reception workflow efficiency.
- Assisted in maintaining inventory of office supplies and promotional materials for customer engagement.
Front Desk Receptionist
Cannery Hotel & Casino
North Las Vegas, NV
06.2018 - 11.2020
- Managed reservations and check-ins using property management software for efficient guest processing.
- Coordinated guest services, including room assignments and special requests, enhancing overall satisfaction.
- Handled guest inquiries and complaints professionally, resolving issues to maintain high service standards.
- Greeted and assisted guests at front desk to ensure positive first impressions.
Front Desk Manager
Krispy Kreme
Las Vegas, NV
08.2017 - 06.2018
- Managed front desk operations to ensure efficient customer service and positive guest experiences.
- Trained and supervised front desk staff in daily procedures and customer interaction protocols.
- Handled guest inquiries, resolving issues promptly to enhance satisfaction and loyalty.
- Implemented scheduling for staff shifts, optimizing coverage during peak hours.
Education
High School Diploma -
Canyon Spring HS
Las VegasSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Customer service
- Time management
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
MGM Resorts
03.2025 - Current
Host
Sakana Sushi
04.2023 - 05.2025
Front Desk Receptionist
Kaiju Motorsports
02.2021 - 04.2023
Front Desk Receptionist
Cannery Hotel & Casino
06.2018 - 11.2020
Front Desk Manager
Krispy Kreme
08.2017 - 06.2018
High School Diploma -
Canyon Spring HS