Miguel Raygoza
Baldwin Park,CA
Summary
Hardworking Package Handler with more than 3 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
7
7
years of professional experience
Work History
Package Handler
United Parcel Service, UPS
03.2021 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Sales Associate
Pep Boys
11.2019 - 01.2021
- Increased customer satisfaction by providing accurate and timely information on auto parts compatibility and specifications.
- Improved store sales performance by effectively cross-selling complementary products and accessories to customers.
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Organized parts storage and stocked inventory according to established guidelines.
- Stocked and managed stock of parts.
Warehouse Associate
Victor Valley Community College
07.2017 - 11.2019
- Enhanced customer satisfaction with efficient checkout processes, accurate transactions, and friendly service.
- Assisted management with inventory audits to maintain accurate stock levels and minimize discrepancies between physical inventory counts versus computer records.
- Responded promptly to phone inquiries regarding store hours, available inventory, or upcoming events while maintaining a professional demeanor at all times.
- Assisted customers with locating books and other materials in store.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays.
Education
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA07.2014
High School Diploma -
Sultana High School
Hesperia, CA05.2011
Skills
- Truck Loading
- Loading and Unloading
- Package Unloading
- Heavy Lifting
- Fragile Item Handling
- Adaptable to Change
- Label Reading
- Warehouse Safety
- Package Scanning
- Sorting Packages
- Stacking Packages
- Logistics
- Load Security and Guidance
- IT Security Management
- Hardware Installation
- Hardware Upgrades
- Software Installation
- Computer Assembly
- System Configuration
- Storage Management
Languages
Spanish
Native or Bilingual
Additional Information
I am a computer enthusiast and self taught computer builder. I learned because I had a high interest on how computers work. So im very knowledgeable and resourceful on computer hardware.
Timeline
Package Handler
United Parcel Service, UPS
03.2021 - Current
Sales Associate
Pep Boys
11.2019 - 01.2021
Warehouse Associate
Victor Valley Community College
07.2017 - 11.2019
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
High School Diploma -
Sultana High School
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