Results-driven workforce development and career coaching professional with 14+ years of experience delivering structured employment programs, facilitating job readiness training, and supporting individuals facing employment barriers. Extensive experience working directly within the STEP (Success Training Employment Program) environment, providing coaching, workshops, intake support, and individualized employment planning. Proven ability to facilitate training sessions, manage participant onboarding processes, conduct assessments, and support post-employment retention outcomes. Strong background in outreach, employer engagement, case management, and performance tracking to ensure program success and measurable impact.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Success Coach
United Against Poverty Orlando (UP Orlando)
Orlando, FL
02.2026 - Current
Deliver individualized career coaching and case management for STEP program participants, supporting job readiness and employment placement.
Lead workshops on resume development, interview preparation, and workplace readiness for diverse groups.
Identify and resolve employment barriers such as housing, transportation, and resource access through coordinated support.
Establish and maintain employer partnerships to connect participants with job opportunities, hiring events, and career pathways.
Case Manager / Employment Specialist
Vocational Rehabilitation Specialist Inc.
Orlando, FL
07.2025 - 02.2026
Conducted comprehensive assessments of veterans’ skills, experience, and employment barriers to inform individualized career strategies.
Designed and implement Individual Employment Plans (IEPs) with actionable steps, timelines, and measurable outcomes aligned with organizational and grant objectives.
Delivered career development programs including job readiness training, resume optimization, interview preparation, and professional skills coaching.
Facilitated workshops and networking initiatives to enhance employability and professional growth of veterans.
Veteran’s Employment Specialist
Texas Veterans Commission
Dallas, TX
01.2024 - 12.2024
Provided strategic career counseling to veterans, aligning transferable military skills with civilian workforce requirements.
Developed and oversaw individualized employment plans (IEPs) to drive measurable placement and retention outcomes.
Designed and delivered professional development programs, including resume optimization, interview coaching, and advanced job search strategies.
Talent Acquisition Manager
United States Navy
New York, NY
08.2018
Directed full-cycle recruitment operations across multiple regions, ensuring strategic sourcing, assessment, selection, and onboarding of top talent.
Partnered with leadership to design and implement workforce strategies, aligning recruitment plans with organizational objectives and operational priorities.
Led, coached, and developed recruiting teams, driving performance, compliance, and process efficiency in high-volume environments.
Navy Career Counselor
United States Navy
Miami, FL
01.2014 - 08.2020
Strategized and implemented recruitment and career advancement programs to meet workforce and staffing requirements.
Served as liaison to media and community partners, enhancing public awareness and engagement with Navy career initiatives.
Master-at-Arms (Leadership & Security Operations)
United States Navy
NAS Jacksonville, FL
03.2007 - 01.2014
Oversaw protection of personnel, facilities, and classified assets, ensuring operational readiness and risk mitigation.
Developed and executed proactive security plans to prevent threats and maintain continuity of operations.
Education
Bachelor of Business Administration - Human Resources
Southern New Hampshire
Associate Degree - Business Management
Ana G. Mendez University
05.2016
Skills
Employment Placement
Case Management
Career Readiness Training
Workforce Development & Coaching
Employer Partnerships
Client Engagement
Program Facilitation
Resume Development
Interview Preparation
Barrier Removal Strategies
Community Resource Navigation
Data Tracking & Reporting
Certification
Onward to Opportunity (O2O), D’Aniello Institute for Veterans & Military Families, Syracuse University, 2025-01-01, Completed professional training and earned a non-credit certificate of completion; career tracks included HR, Project Management, and IT
HRCI Certificate, 2025-01-01
Google Project Management Professional Certificate, 2024-01-01
Computer Operator, U.S. Department of Labor, 2020-01-01
Counselor, U.S. Department of Labor, 2016-01-01
Correction Officer, 2013-01-01
System Information Technology, 2008-01-01
Languages
English
Spanish
Honors And Awards
Southern New Hampshire University Honor Roll, 2025-01-01, C-6 Term (GPA 3.5+)
Southern New Hampshire University, President’s List, 2025-01-01, Fall 2025
References
Available Upon Request
Timeline
Success Coach
United Against Poverty Orlando (UP Orlando)
02.2026 - Current
Case Manager / Employment Specialist
Vocational Rehabilitation Specialist Inc.
07.2025 - 02.2026
Veteran’s Employment Specialist
Texas Veterans Commission
01.2024 - 12.2024
Talent Acquisition Manager
United States Navy
08.2018
Navy Career Counselor
United States Navy
01.2014 - 08.2020
Master-at-Arms (Leadership & Security Operations)
United States Navy
03.2007 - 01.2014
Bachelor of Business Administration - Human Resources