Dedicated professional with 15 years in reentry and workforce development for underserved populations. Led initiatives in case management, behavioral health support, and workforce readiness training. Guided individuals toward stable employment and reintegration while building trust within transitional facilities. Focused on reducing recidivism and empowering individuals to lead productive lives.
Overview
25
25
years of professional experience
Work History
Employment Specialist/Case Manager
Goodwill Houston
Houston
07.2025 - Current
Delivered case management and workforce development services to empower individuals in overcoming employment barriers.
Conducted assessments to create tailored employment and service plans for clients.
Assisted clients in crafting resumes, preparing for interviews, and developing effective job search strategies.
Connected clients with employers, job training programs, and community resources to enhance job placement opportunities.
Maintained case documentation while tracking client progress through digital systems.
Supported over 60 residents from Southeast Transitional Center in obtaining employment.
Contributed to successful workforce reentry for more than 100 formerly incarcerated individuals.
Case Manager I
GEO Southeast Texas Transitional Center
01.2024 - 01.2025
Prepare written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals
Provided structured support to residents in developing program plans, enhancing their ability to achieve personal goals
Review plan with residents on a regular basis and document progress and/or revisions
Assisted residents in establishing personal budgets, locating suitable housing, and enrolling in educational and vocational programs.
Verify residents' jobs to ensure residents' employment is suitable under established program plan
Counsel with unemployed residents by providing guidance in obtaining employment in cooperation with the Job Developer
Documented resident participation and case analysis through accurate entries in confidential files to support effective program planning
Secured facility and residents while ensuring compliance with legal constraints and contract agency stipulations
Ensured cleanliness and safety standards were met throughout facility
Case Manager/ Behavioral Therapist
Elevate Comprehensive Services
01.2021 - 01.2024
Responded swiftly to clients in crisis and behavioral situations, delivering effective mental health treatment.
Provided rehabilitative services and initiated crisis interventions.
Created detailed Person-Centered Recovery Plans to support client goals
Assisted adults and families in accessing vital community resources for enhanced support.
Coordinated medication management and scheduled appointments with medical professionals, court, and probation pretrial, while leading care team staff meetings to ensure comprehensive client support.
Recorded comprehensive documentation of clients' skills training and medication encounters
Regular Rural Carrier
United States Postal Service
Houston
01.2008 - 01.2021
Delivered, sorted, and sequenced mail/parcels throughout the Houston area to residences and business establishments along specified routes within established time frames
Recorded attempted deliveries and secured signatures for certified, registered, and delivery confirmations, ensuring accountability and tracking.
Delivered exceptional customer service by addressing inquiries about postal service regulations and responding to customer needs, fostering positive relationships.
Quickly learned and navigated maps and directions to optimize delivery routes.
Took ownership and was fully committed to completing daily tasks in a professional manner
Extremely organized and can execute assignments with a team or work independently
Motivated to maintain customer satisfaction and contribute to company success
Contributed to leadership team, chosen by supervisors for special tasks and large-scale projects, enhancing team collaboration and project outcomes.
Residential Coordinator
Willow River Farms
01.2001 - 01.2008
Coordinated operations at an assisted living facility for individuals with mild to severe intellectual and physical disabilities, providing one-on-one assistance and training for daily life skills.
Led administrative efforts, supervised daily operations of client care, ensured service quality, prepared work schedules, and evaluated staff performance
Monitored and documented residents' nutrition, personal care, hygiene, employment, education, and healthcare routines
Collaborated with case managers, guardians, advocates, state personnel, and therapists. and families to monitor the adult in placement
Coordinator
Richmond State Supported Living Center
01.2003 - 01.2006
Coordinated communication among health organizations, management, clinical staff, and the community to ensure seamless care delivery
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes
Monitored and documented nutrition, personal care, hygiene, employment, education, and healthcare routines to support residents' well-being
Developed and implemented a philosophy of care to enhance residents' physical function through targeted exercise activities
Education
Associate of Science - Psychology
Houston Community College
Houston, TX
Associate of Arts - Criminal Justice
Remington College
Houston, TX
Skills
Employment placement
Case management
Workforce development
Job coaching
Crisis management
Mental health support
Resource coordination
Program compliance
Client advocacy
Conflict resolution
Relationship building
Reintegration support
Relevant Leadership Experience
Youth Minister, New Prairie View Baptist Church
Member, The Order of the Eastern Star
Co-Founder, King’s Daughter, A Non-Profit Organization designed to mentor teenage girls.
Owner, TuChicTuUnique Beauty and Nail Business, 01/01/19, Present
Founder, #Break the Silence, A Non-Profit Organization created to bring awareness about Mental Health Issues.