Miguel Rodriguez
Oakton Community College
Skokie,IL
6
years of professional experience
Versatile Multi-Skill Professional with expertise in IT Support, Personal Training, and PT Coaching. Combines technical problem-solving skills with in-depth knowledge of human anatomy to support patients effectively. Delivers tailored guidance in clinical and customer service environments, ensuring individuals feel informed and confident. Capable of thriving in fast-paced settings while maintaining professionalism and compassionate care.
Work History
IT Help Desk Associate
2 Years 1 Month- Developed and delivered training sessions to enhance customer proficiency with products.
- Tracked and prioritized IT tickets and requests based on severity and potential impact on business operations.
- Performed regular maintenance checks on computer hardware components.
- Diagnosed system malfunctions and provided timely troubleshooting assistance to minimize downtime.
Physical Therapy Coach
1 Year 3 Months- Increased patient engagement in their rehabilitation process by educating them on their condition and the benefits of physical therapy.
- Expedited recovery times through diligent monitoring of post-operative patients and assisting with physical therapy exercises as needed.
- Improved patient mobility by developing and implementing personalized physical therapy plans.
Personal Trainer
2 Years 4 Months- Designed personalized fitness programs tailored to individual client goals and fitness levels.
- Conducted assessments to evaluate client progress and adjust training plans accordingly.
- Educated clients on nutrition and healthy lifestyle choices to complement fitness routines.
- Led group training sessions, promoting teamwork and camaraderie among participants.
Education
Associate In Applied Science - Computer Information Systems
Skills
Customer service
Technical analysis
Crisis management
Documentation accuracy
Time management
Coaching
Anatomy knowledge
Corrective methods
Observation
Adaptability
Empathy
Patient support
Movement guidance
Timeline
IT Help Desk Associate
Oakton Community College
08.2024 - CurrentRead More
Physical Therapy Coach
OsteoStrong
05.2023 - 08.2024Read More
Personal Trainer
Lifetime Athletic Club
01.2021 - 05.2023Read More
Oakton Community College
Associate In Applied Science from Computer Information Systems
Read More