Miguel Rose
Massapequa,NY
Summary
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Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Airport Ramp Agent
JFK International Airport
10.2024 - Current
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
Cab Driver
Uber
10.2023 - 10.2024
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with clients through consistent punctuality and professional demeanor.
- Collaborated with fellow drivers to provide back-up support or coverage during peak hours or busy periods as needed.
- Streamlined route planning by staying up-to-date on current road conditions and construction projects affecting travel time efficiency.
Sales Associate
Tmoblie
10.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Delivery Driver
Amazon Flex
11.2020 - 09.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Caddie
Wykagyl Country Club
06.2018 - 10.2020
- Carried golf bags and drove cart around golf course for players and handed clubs to players as requested
- Maintained smooth pace of play for golfers on course.
- Cleaned and maintained balls, clubs, and course amenities.
- Determined distances to pins and advised players on proper clubs and methods.
- Taught players and team members about game and performance strategies.
Mechanical Assistant
Guy Jam Auto Parts
02.2016 - 05.2018
- Contributed to cost savings through efficient use of materials and resources during projects.
- Contributed to a positive workplace culture by collaborating effectively with colleagues in problem-solving efforts related to mechanical challenges faced within projects or daily operations.
- Assisted in the assembly, installation, and testing of mechanical components for project completion.
- Conducted quality control inspections to ensure adherence to industry standards and specifications.
Education
Surveying & Geographic Information Sciences
University of Technology, Jamaica
01.2011
High School Diploma - undefined
St. Mary High School, Jamaica
01.2008
Skills
- Security awareness
- Aircraft marshalling
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Attention to detail
Timeline
Airport Ramp Agent
JFK International Airport
10.2024 - Current
Cab Driver
Uber
10.2023 - 10.2024
Sales Associate
Tmoblie
10.2022 - 09.2023
Delivery Driver
Amazon Flex
11.2020 - 09.2021
Caddie
Wykagyl Country Club
06.2018 - 10.2020
Mechanical Assistant
Guy Jam Auto Parts
02.2016 - 05.2018
High School Diploma - undefined
St. Mary High School, Jamaica
Surveying & Geographic Information Sciences
University of Technology, Jamaica
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