Miguel Rubio
Norcross,GA
Summary
Hardworking server with a dependable and reliable nature. Motivated to work well with others to meet goals and exceed expectations. Hands-on customer oriented agent with strong capabilities in forming and implementing innovative and create strategies. Dedicated to the principle of continuous improvement. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Waiter
Happy Valley
Norcross, GA
09.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
High School Diploma -
Mcclure Health Science High School
Norcross, GA05.2023
Skills
- Fluently Bilingual
- Team Player
- Organizing, cleaning and upkeeping
- Station Preparation
- Ability to effectively multi-task in a fast-paced environment
- Computer Knowledge
- Actively listening to customer preferences
Expertise
6 years of Expertise in MS Office Suite & Excel
11 years of Expertise as bilingual in Spanish & English
Expertise of typing about WPM/40
Timeline
Waiter
Happy Valley
09.2020 - Current
High School Diploma -
Mcclure Health Science High School
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