Miguel Ruiz
Miami,USA
Summary
Network engineering leader with over 25 years of experience in designing and optimizing global IP infrastructures. Expertise in routing protocols and network automation, demonstrated through successful operations at Telefónica USA. Active CCIE Routing & Switching (#16166) for 15+ years, delivering high-performance solutions in enterprise and carrier-grade environments. Proven ability to enhance efficiency through process improvements and effective team management.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of IP & SIP Excellent Center
Telefonica USA
Miami, USA
01.2014 - Current
- Managing a team of Network Engineers in charge of L2 and L3 support for global MPLS, VoIP and Datacenter Managed Customers.
- Designed and implemented in-house open-source solutions for network monitoring, inventory, IP address management, and reporting, saving the company thousands in licenses and external services (Zabbix, NetBox, Grafana).
- Led design and implementation for Telefónica Global Solutions USA data center core network, integrating eVPN and VxLAN technologies with intent-based data center fabric management and automation solutions. Simplified network complexity, increased flexibility to adapt to new services, and reduced troubleshooting times.
- Managed the implementation and deployment of network automation tools and real time network metrics portal
Manager IP Network Operations and Engineering
Telefonica USA
Miami, USA
01.2005 - 01.2014
- In charge of IP Network Operations team for LAN and WAN for Miami and Caribbean Operation.
- Responsible for dimensioning and deployment of MPLS network solutions for Puerto Rico and USA.
- Responsible for VoIP implementation and deployment for Telefonica USA.
Senior Network Engineer
Telefonica USA
Miami, USA
01.2003 - 01.2005
- Responsible for the operation of Telefonica USA datacenter in Miami. In charge of Internet Traffic Engineering amount different Internet providers.
- Responsible for management and operation of datacenter core network and security for Telefonica USA and managed customers.
- Design, installation and operation of network solutions for outsourced customers like FedEx, Banco Santander, Sony, Terralycos.
Network Engineer
TerraLycos (Part of Telefónica Group)
Miami, USA
01.2001 - 01.2003
- Supported backbone operations and ISP services, optimizing routing and traffic flow across distributed data centers.
- Implemented monitoring and troubleshooting tools to reduce downtime and improve customer experience.
Telecommunications Specialist
Cuban Telecommunications Company (ETECSA)
Havana, Cuba
01.1996 - 01.1999
- Supported the design and deployment of Cuba’s first National Internet Backbone using Cisco technology.
- Installed and maintained the ISP’s UNIX-based NOC support network, gaining foundational experience in IP infrastructure.
Education
Telecommunication Engineering -
University of Havana (CUJAE)
Havana, Cuba01.1996
Skills
- Networking operations (IPv4/IPv6)
- Routing protocols expertise (BGP, EIGRP, OSPF, MPLS, eVPN-VxLAN)
- Quality of Service strategies
- Automation skills (Python, APSTRA)
- Data center expertise
- Incident resolution management
- Leadership in vendor relations
- Budgeting strategies and planning
- Documentation for compliance purposes
- Network architecture design
- Voice over IP implementation
- Automated networking solutions
- Data center oversight
- MPLS setup and configuration
- Troubleshooting networks effectively
- Mentoring and training programs
- Optimization of performance metrics
- Analytical problem solving skills
- Detail-oriented approach to tasks
- Leadership in team settings
- Cisco CCIE certification
Certification
Cisco Certified Internetwork Expert (CCIE), Routing & Switching, Active, #16166
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Head of IP & SIP Excellent Center
Telefonica USA
01.2014 - Current
Manager IP Network Operations and Engineering
Telefonica USA
01.2005 - 01.2014
Senior Network Engineer
Telefonica USA
01.2003 - 01.2005
Network Engineer
TerraLycos (Part of Telefónica Group)
01.2001 - 01.2003
Telecommunications Specialist
Cuban Telecommunications Company (ETECSA)
01.1996 - 01.1999
Telecommunication Engineering -
University of Havana (CUJAE)