MIGUEL SAHAGUN
Los Angeles,USA
Summary
Dynamic and results-driven professional with experience as a Federal Correctional Officer at the Federal Bureau of Prisons. Skilled in report writing and problem-solving, ensuring optimal security and operational efficiency. Committed to maintaining high standards in challenging environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Federal Correctional Officer
Federal Bureau of Prisons
San Pedro, USA
07.2024 - Current
- Provide rehabilitative influence on inmates through leadership and attentive interaction.
- Performed routine inspections of security equipment like metal detectors and x-ray machines to ensure optimal functionality and prevent introduction of contraband to the institution.
- Supervised offender work details carrying out institutional grounds maintenance.
- Assist in investigative duties to find illegal contraband inside the institution
- Applied a combined methodology of intelligence gathering, investigative techniques, and legal authorities to support ongoing investigations and institutional safety.
- Prepared detailed written documentation and reports supporting intelligence and investigative efforts within a federal correctional setting.
- Supported the development of new staff by providing guidance on investigative methods used to detect contraband and obtain actionable intelligence on illegal activities within the inmate population.
On-Call Parking Attendant
LAZ Parking-Ritz Carlton
Los Angeles, USA
02.2023 - 03.2025
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Coordinated with other attendants during busy periods to provide seamless service while maintaining organized workflow among staff members.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Delivery Driver
Amazon Delivery
Los Angeles, USA
03.2023 - 07.2024
- Company Overview: Riverlane Logistics LLC - Los Angeles, CA
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Delivered 350 packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Riverlane Logistics LLC - Los Angeles, CA
Valet Parking Attendant
Classic Parking Inc.-Ritz Carlton
Los Angeles, USA
06.2017 - 03.2023
- Assisted Valet Manager with any special events scheduled at hotel.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
- Reduced wait times for customers by quickly identifying their vehicles upon arrival at valet stand.
- Answered general questions about parking fees, facilities, and directions.
- Assisted guests with luggage, maintaining courteous and professional demeanor at all times.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Performed drive and park assignments per department policies and procedures.
Service Porter
Pacific BMW
Glendale, USA
09.2020 - 03.2021
- Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
- Expedited vehicle turnaround times by coordinating closely with technicians on repair status updates for customers.
- Parked and retrieved cars according to customer needs.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Escorted drivers to vehicles and helped load or carry large items.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Education
Bachelor of Arts - Social And Criminal Justice
The University of Arizona Global Campus
Tucson, AZ05.2023
High School Diploma -
Don Bosco Technical Institute
Rosemead, CA06.2016
Skills
- Active Listener
- Physical Fitness
- Self Defense
- Effective Communication
- Report Writing
- Record Keeping
- Self Disciplined
- Interpersonal
- Problem Solver
- Computer Program
- Efficient
- Security inspections
- Contraband detection
- Investigative techniques
- Report writing
Timeline
Federal Correctional Officer
Federal Bureau of Prisons
07.2024 - Current
Delivery Driver
Amazon Delivery
03.2023 - 07.2024
On-Call Parking Attendant
LAZ Parking-Ritz Carlton
02.2023 - 03.2025
Service Porter
Pacific BMW
09.2020 - 03.2021
Valet Parking Attendant
Classic Parking Inc.-Ritz Carlton
06.2017 - 03.2023
Bachelor of Arts - Social And Criminal Justice
The University of Arizona Global Campus
High School Diploma -
Don Bosco Technical Institute
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