Miguel Sandoval Flores
Santa Barbara,CA
Summary
Personable and dedicated professional with solid foundation in customer relations and project coordination. Possesses understanding of client management techniques and excels in communication and problem-solving. Focused on driving client satisfaction and fostering positive business relationships.
Goal-oriented Account Manager with proven expertise in client relations and strategic planning. Successfully executed tailored strategies that drove sales and increased customer engagement.
Dynamic professional with extensive experience in warehouse operations and logistics. Known for strong problem-solving skills and effective team collaboration, contributing to improved efficiency and enhanced inventory management.
Dedicated shuttle driver delivering exceptional customer service and maintaining safety standards. Committed to ensuring a comfortable travel experience while training new staff on operational protocols.
Proven track record in account management, delivering tailored strategies that boost client satisfaction and sales. Expertise in operational efficiency and team collaboration drives successful client engagements.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Account Manager
Dirty Hands LLC
Santa Barbara, CA
01.2024 - Current
- Developed and executed tailored account strategies to achieve client goals and objectives.
- Developed and executed merchandising strategies to enhance product visibility and drive sales.
- Conducted regular audits of product displays to ensure compliance with brand standards.
- Implemented targeted promotional campaigns, resulting in increased sales and customer engagement.
- Increased brand awareness by developing and implementing effective merchandising strategies.
Assistant Warehouse Manager
Nomad Goods
Santa Barbara, CA
07.2023 - Current
- Coordinated daily warehouse operations to optimize inventory management and product flow.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented process improvements that increased efficiency in order fulfillment tasks.
- Assisted in the development of training materials for new staff onboarding programs.
- Monitored inventory levels to ensure timely replenishment and reduce stock discrepancies.
- Analyzed workflow challenges and proposed solutions to enhance operational effectiveness.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Supervised warehouse operations by managing employees during shifts.
- Managed return processes for defective products, ensuring compliance with quality standards.
- Monitored and adjusted inventory levels according to demand.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Coordinated logistics operations, optimizing inventory management for reverse supply chain efficiency.
- Operated forklifts safely to transport materials across warehouse environments.
Shuttle Driver
Marriott International, Inc.
Goleta, CA
01.2023 - Current
- Operated shuttle vehicles to transport guests safely and efficiently across property.
- Maintained vehicle cleanliness and readiness, ensuring compliance with safety standards.
- Delivered exceptional customer service by addressing guest inquiries and concerns promptly.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Delivered passengers to destinations safely and on time.
- Assisted passengers with luggage and special needs, ensuring comfortable and accommodating travel experience.
- Assisted passengers with luggage handling, ensuring their belongings were securely stored and safely transported.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CASkills
- Account management
- Teamwork and collaboration
- Client relations
- Strategic planning
- Goal oriented
- Shipping and receiving
- Warehouse operations
- Load planning
- Palletizing knowledge
- Problem-solving
- Forklift operations
- Hiring and training
- Documentation
- Delegating work
- Warehouse logistics
- Customer service
- Workplace safety
Certification
- Certified Forklift Operator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Manager
Dirty Hands LLC
01.2024 - Current
Assistant Warehouse Manager
Nomad Goods
07.2023 - Current
Shuttle Driver
Marriott International, Inc.
01.2023 - Current
High School Diploma -
Santa Barbara High School