Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Miguel Suarez

Hialeah,FL

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

2
2
years of professional experience

Work History

Member Service Specialist

Space Coast Credit Union
05.2023 - Current
  • Balanced cash drawer, vault, and ATM daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Processed more than 100 Wire transfers
  • Analyzed and combatted over 50 cases of financial fraud

Store Protection Specialist

Ross Dress For Less
07.2022 - 05.2023
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.

Education

No Degree - Business Administration

Barry University
Miami, FL

Associate of Arts - Information Systems

Miami Dade College
Miami, FL
07.2024

High School Diploma -

Barbara Goleman Senior High School
Miami Lakes, FL
06.2022

Skills

  • Account Maintenance
  • Payment Management
  • Customer Engagement
  • Member Relations
  • Financial Advising
  • Financial Analysis
  • Account Updating
  • Cash Handling
  • Drawer Balancing

Languages

English
Native or Bilingual
Spanish
Full Professional

Additional Information

Received a personalized message and a certificate of outstanding service from the CEO of Space Coast Credit Union for the month of April.

( Please see next page)

Timeline

Member Service Specialist

Space Coast Credit Union
05.2023 - Current

Store Protection Specialist

Ross Dress For Less
07.2022 - 05.2023

No Degree - Business Administration

Barry University

Associate of Arts - Information Systems

Miami Dade College

High School Diploma -

Barbara Goleman Senior High School
Miguel Suarez