Miguel Suarez
Humble,TX
Summary
Proven Lube Technician with a track record of enhancing customer satisfaction at Valvoline Instant Oil through expert vehicle maintenance and excellent service. Skilled in oil changes and customer service, adept at problem-solving and improving vehicle safety. Demonstrated ability to maintain high standards of cleanliness and efficiency, significantly contributing to repeat business and positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lube Technician
Valvoline Instant Oil
06.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Sales Associate
AutoZone
03.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sandwich Artist
Subway
05.2020 - 08.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
Education
High School Diploma -
Humble High School
1700 Wilson RdAssociate of Science - Mechanical Engineering
Houston Community College
05-2028
Skills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Fluid Checks
- Tire Changing and Rotation
- Oil Changes
- Safety Checks
- Vehicle Inspection
- Battery replacements
- Inspecting vehicles
- Battery Installation
Certification
Ase ac certified
Gym, video games, and bass guitar
I workout five days a week. I like to play pc games and ps5 games like Elden ring, cod, and apex legends. I learned to play bass guitar.
Timeline
Lube Technician
Valvoline Instant Oil
06.2024 - Current
Sales Associate
AutoZone
03.2023 - 11.2023
Sandwich Artist
Subway
05.2020 - 08.2020
High School Diploma -
Humble High School
Associate of Science - Mechanical Engineering
Houston Community College
Similar Profiles
Logan EidenierLogan Eidenier
Lube Express Technician at Valvoline Instant OilLube Express Technician at Valvoline Instant Oil
JYTERRIAN LOGANJYTERRIAN LOGAN
Technician at Valvoline Instant OilTechnician at Valvoline Instant Oil
Israel JacobIsrael Jacob
Car Tech, Sales, Associate, Trainer, Senior Tech at Valvoline Instant Oil ChangeCar Tech, Sales, Associate, Trainer, Senior Tech at Valvoline Instant Oil Change
Hunter FrankHunter Frank
Lube Service Technician at Valvoline Instant Oil ChangeLube Service Technician at Valvoline Instant Oil Change
TREASURE FRENCHTREASURE FRENCH
Patient Access Representative II- Ins Verification at Memorial Hermann NortheastPatient Access Representative II- Ins Verification at Memorial Hermann Northeast