Miguel Vera
Pooler,GA
Summary
At El Sazon Bar and Grill, excelled in enhancing guest experiences through exceptional service quality and cleanliness, mastering menu memorization and order accuracy. Cultivated lasting relationships with customers, adeptly managed sales transactions, and demonstrated resilience under pressure. Skillfully balanced customer service with efficient task management, significantly contributing to the restaurant's positive atmosphere and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
El Sazon Bar and Grill
11.2019 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
South Effingham Highschool
1220 Noel C Conaway Rd05.2023
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Memory retention
- Food presentation
- Cash Handling
- Menu Memorization
- Order Accuracy
- Sales Techniques
- Relationship Management
- Bill computation
- Accurate money handling
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Restaurant Waiter
El Sazon Bar and Grill
11.2019 - Current
South Effingham Highschool
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