Miguel Vigil
Miami,FL
Summary
Detail-oriented Service Technician with expertise in preventive maintenance and troubleshooting. Proven track record in enhancing equipment reliability and streamlining service processes to drive customer satisfaction.
Dedicated Service Technician with over 10 years of experience in diagnosing and repairing equipment issues. Skilled in documentation and reporting, as well as implementing quality control measures to improve service accuracy and efficiency.
Overview
11
11
years of professional experience
Work History
Service Technician
VigTech
Texas
01.2015 - 01.2026
- Diagnosed and repaired various equipment issues to ensure customer satisfaction and operational efficiency.
- Conducted regular maintenance checks to enhance equipment reliability and performance.
- Collaborated with team members to streamline service processes, reducing turnaround times for repairs.
- Trained junior technicians on troubleshooting techniques and best practices in equipment servicing.
- Implemented quality control measures to improve service accuracy and reduce rework rates.
- Managed inventory of parts and supplies, ensuring availability for timely repairs and services.
- Developed comprehensive service reports detailing findings, repairs performed, and recommendations for clients.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
Bachelor of Science - Industria Electronic
Havana Colleges
Havana01.1993
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Documentation and reporting
Timeline
Service Technician
VigTech
01.2015 - 01.2026
Bachelor of Science - Industria Electronic
Havana Colleges