Miguel Villanueva De la Olivia
New York,USA
Summary
Goal-driven retail sales professional experienced with diverse mobile devices, brands and providers. Adept at managing inventory, setting up displays and monitoring store security. Fluent in Spanish.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
12
12
years of professional experience
Work History
MCM Worldwide Product Specialist
Bloomingdale's
12.2020 - Current
- Achieved a
- 30% increase in MCM sales
- Through targeted strategies and exceptional customer service
- Recruited and trained new employees in selling techniques, product knowledge, and client retention strategies, fostering a high-performing sales team
- Collaborated closely with the MCM Director of Sales to provide insights and feedback on departmental needs
- Supported visual merchandising teams by rearranging and updating floor layouts to align with branding standards
- Managed inventory stocking based on local demand to ensure optimal product availability
- Prepared and submitted detailed sales reports on a weekly and monthly basis, analyzing trends to inform future strategies
- Assisted in setting and determining sales goals for the store's sales team, driving overall team performance
Selling Associate
Bloomingdale's
06.2017 - 12.2020
- Quickly built a base of over 200 clients by approaching browsing customers and initiating conversations to determine buying preferences
- Million-dollar seller who is considered one of the top 3 sales performers within the NYC flagship store
- Received multiple awards for top performance in opening new credit and loyalist accounts, charity event fundraising, best customer service & consistently exceeding sales goals
Sales, Stock, & Visual Associate
Marciano
08.2016 - 06.2017
- Proactively sought out customers to assist on the floor
- Assisted in the presentation and design of visual layouts at the store by preparing promotions, adding signage, retagging merchandise and following floor set layouts
- Received, processed and organized new merchandise and go-backs
Freelance Visual Merchandiser
Saks Fifth Avenue
01.2016 - 08.2016
- Assisted in the presentation and design of visual layouts for both the women and beauty departments
- Helped with the construction, setup and removal of collateral displays, dressing and layout
Administrative Assistant
Grupo Oviedo
03.2013 - 09.2015
- Assisted in overseeing the operations and organization of a high-volume law firm
- Helped manage & schedule client appointments and other professional legal meetings
Administrative Assistant
Ministerio de Trabajo y Promotion de Empleo
03.2013 - 09.2015
- Performed data entry and assisted with other clerical duties
- Processed incoming project proposals which included providing recommendations for funding
Education
Business Administration
Universidad Particular de Chiclayo
Skills
- Microsoft Office Products
- POS Systems
- Customer Centric Selling
- Visual Merchandising
- Conflict Resolution
- Fashion Trends
- Customer Engagement
- Product Training
- Product Launches
- Sales expertise
- Sales Support
- Customer Needs Assessment
Awards
- Bloomingdales 2020 Customer Care global award recipient
- Bloomingdales B The Best (2017, '18, '19, '20); Exceeded sales, card opening and NPS survey goals.
- Bloomingdales Million Dollar Award (2019); Sold over one million in sales within the year through established and new relationships with customers.
- Bloomingdales Rookie of the Year (2017); Exceeded all goals first year of employment.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
MCM Worldwide Product Specialist
Bloomingdale's
12.2020 - Current
Selling Associate
Bloomingdale's
06.2017 - 12.2020
Sales, Stock, & Visual Associate
Marciano
08.2016 - 06.2017
Freelance Visual Merchandiser
Saks Fifth Avenue
01.2016 - 08.2016
Administrative Assistant
Grupo Oviedo
03.2013 - 09.2015
Administrative Assistant
Ministerio de Trabajo y Promotion de Empleo
03.2013 - 09.2015
Business Administration
Universidad Particular de Chiclayo
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