Miguel Ziolko
Middleburg,FL
Summary
Adept at enhancing executive productivity and reducing operational costs, my tenure at Smarter Remodeling showcased my ability to streamline office processes and manage complex schedules. With a background in organizational leadership and native Spanish fluency, I excel in creating efficient systems and fostering positive relationships, driving results and improving company morale.
Overview
30
30
years of professional experience
Work History
Executive Office Manager
Smarter Remodeling
Jacksonville, FL
05.2021 - 08.2024
- Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
- Organized high-profile events and meetings, ensuring all attendees were well-prepared with materials and agendas.
- Reduced operational costs with thorough budget analysis and expense tracking.
- Streamlined office processes by implementing efficient organization and communication systems.
- Provided support to executives during critical decision-making processes, offering valuable insights based on research and data analysis.
- Managed vendor relationships to ensure quality products and services at competitive prices.
- Managed phone calls, emails, letters and packages.
- Used Software and Software to prepare presentations, proposals and reports.
- Supported senior leadership effectively during periods of organizational change which ultimately led to increased stability throughout the company.
- Handled conflict resolution efforts within the workplace diplomatically leading to improved morale among staff members.
- Managed sensitive information discreetly by implementing secure storage practices that protected both company assets as well as employee privacy.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Account Executive
Jacksonville Sharks
Jacksonville, FL
01.2014 - 04.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Night Club Manager
Spurs Saloon
Palatka, FL
01.2012 - 03.2014
- Increased staff performance and engagement via motivational leadership.
- Planned, organized, and coordinated special events and celebrations.
- Raised club traffic and brand reach with innovative online promotions.
- Enhanced venue aesthetics through thoughtful design updates and renovations for an inviting atmosphere.
Air Force
United States Air Force, USAF
Phoenix, AZ
01.2000 - 01.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Stocker
Publix
Fleming Island, FL
01.1995 - 12.1999
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
AA - Communications
St John’s Community College
Orange Park, FL05.1996
High School Diploma -
Clay High
Green Cove Springs, FL05.1995
Skills
- Organizational Leadership
- Document Management
- Calendar Management
- Native Spanish fluency
Languages
Spanish
Native or Bilingual
Timeline
Executive Office Manager
Smarter Remodeling
05.2021 - 08.2024
Account Executive
Jacksonville Sharks
01.2014 - 04.2021
Night Club Manager
Spurs Saloon
01.2012 - 03.2014
Air Force
United States Air Force, USAF
01.2000 - 01.2011
Stocker
Publix
01.1995 - 12.1999
AA - Communications
St John’s Community College
High School Diploma -
Clay High